Crynodeb o'r swydd
- Prif leoliad
- Administrative
- Gradd
- Band 3
- Contract
- Parhaol
- Oriau
- Rhan-amser
- Gweithio hyblyg
- Cyfeirnod y swydd
- 448-CCYP-7681322
- Cyflogwr
- Cambridgeshire Community Services NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- Brookfields Health Centre
- Tref
- Cambridge
- Cyflog
- £24,937 - £26,598 per annum, pro-rata
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 11/01/2026 23:59
- Dyddiad y cyfweliad
- 22/01/2026
Teitl cyflogwr
Administrator
Band 3
Driven by our Trust values: Honesty, Empathy, Ambition, Respect; the Trust's vision is to provide high quality care to the diverse communities we serve to make their lives better.
We are passionate about creating an inclusive workplace that promotes and values diversity. Our cultural diversity, long term conditions and disabilities, and LGBTQIA+ staff networks are a key part of this commitment, creating positive change and helping build an inclusive culture across the Trust.
Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed - our processes ensure that all applicants are treated fairly at every stage of the recruitment process.
Options for flexible working are considered for all roles within CCS, including job share opportunities, compressed hours, annualised hours, tailored working patterns and more. If you are interested in flexible working, please talk to the recruiting manager for this vacancy.
Please note, the selection processes at Cambridgeshire Community Services are in place to ensure we recruit candidates with the right values and skills. Please be advised that the use of AI in applications are monitored, we remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.
Trosolwg o'r swydd
We are offering a great opportunity for an experienced administrator to join our exciting, dynamic and expanding children’s mental health service, in an ‘Outstanding’ rated NHS Trust.
The role provides administrative support to our Mental Health Support Teams and will include working alongside our growing administration team.
This part-time, permanent post sits within our Cambridge Mental Health Support Teams based at Brookfields Health Centre in Cambridge.
This is a hybrid working position, with a blend of office-based and remote working, with a requirement to attend the office on a Tuesday to attend team meetings. In addition, you would also be expected to attend the office to complete any ad-hoc duties as required, sometimes at short notice.
The working pattern would be a Tuesday and Friday plus one other day to complete the 18.75 hours per week. There can be some flexibility with working hours. For remote working, all necessary IT equipment will be provided to support this.
The ideal candidate will be an organised and experienced administrator with the ability to work within a busy team environment. Strong communication skills are essential.
This is an exciting opportunity to be a part of growing, innovative service.
If you feel you have the skills and experience for this post we would love to hear from you!
Should we receive a high number of applications, we reserve the right to close the advert after 31st December2025
Prif ddyletswyddau'r swydd
The Mental Health Support Team Administrator is required to:
Demonstrate excellent IT skills across Microsoft Office applications and attention to detail
Prioritise their own workload and be organised to meet deadlines and the needs of their team and the wider service
Work on their own initiative and demonstrate a willingness to help others as a key member of the team. Therefore, the ability to demonstrate empathy and respect for others, build effective relationships, and have a flexible approach to work is essential
Demonstrate excellent verbal and written communication skills, with a friendly and professional manner
Fully understand and work in a manner that recognises the importance of confidentiality and the sensitive nature of the information that is being stored or shared
Gweithio i'n sefydliad
Rated ‘Outstanding’ by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives.
There’s one reason why our services are outstanding – and that’s our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey.
If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development.
Swydd-ddisgrifiad a phrif gyfrifoldebau manwl
Main Duties and Responsibilities
To provide the administrative support for the MHST, including taking minutes, writing letters, booking rooms, organising meetings and organising the team.
To support with recording and monitoring the team’s governance data.
Support and manage the patient referral process for the team.
To use electronic patient management system to register, process, check, update and discharge patients.
To type appointment letters and send clinical letters and discharge letters.
To maintain and update accurate patient records in accordance with standard operating procedures including scanning, filing, and typing.
Respond to all queries, correspondence and issues within the team.
Prioritise and manage own workload.
Implement processes and practices to ensure best practice within the new team.
To ensure that all contact details are kept up to date.
To produce information and data relating to the services relating to this department, as required.
To support with recruitment of new team members.
Communication
Ensure that all information is disseminated to staff as appropriate.
Ensure clear and effective liaison with other agencies, e.g. Education, Social Services, Police, etc.
Maintain links with other relevant administration staff to ensure support network and common systems of working are developed and when necessary, demonstrate/assist less experienced colleagues with tasks.
To answer queries from other professionals outside of the team.
To ensure effective communication between the MHST using various mediums such as email and phone calls.
To assist with day-to-day queries into department.
To provide data and information for reports as required.
To provide narrative or description to data as required.
To fully understand and work in a manner that recognises the importance of confidentiality and the sensitive nature of the information that is being stored or shared.
Contribute to CCS internal communication strategies ensuring effective two-way communication and engagement within the organisation.
Contribute to CCS external communication strategies to raise awareness and promote the reputation of CCS services.
Budgetary Responsibility
Order specialist equipment and consumable for services as required.
Receipt goods as required.
Liaise with central procurement team for routine orders.
Monitor use of consumables within own area and identify areas of saving and make changes as required.
People Management
To demonstrate and train staff within the remit of your tasks.
Raise any performance issues or concerns to your line manager.
To support staff undergoing induction within your department.
To participate in supervision to ensure work is to an excellent standard.
Maintaining own professional development and requirement to take part in appraisal and KSF process.
Clinical and Practice Governance
Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act.
Any data that is taken/shared as part of a phone call or transported, faxed, or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies.
The post holder must adhere to the Trust risk assessment and risk management processes.
The post holder must adhere to infection control policies and procedures.
Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust.
The post holder must participate in clinical and safeguarding audits as required.
The post holder is required to participate in relevant emergency preparedness process for their team.
Manyleb y person
Qualifications & Training
Meini prawf hanfodol
- Educated to NVQ 3 level or equivalent or equivalent relevant experience
Experience
Meini prawf hanfodol
- Administration experience
- Experience of collating and monitoring data
- Experience of prioritising work autonomously
- Use of Microsoft Office Applications
Meini prawf dymunol
- Use of SystmOne
- Experience of working as an administrator within the NHS
- Experience of using ESR
- Experience of using Health Roster
Knowledge & Skills
Meini prawf hanfodol
- Excellent communication skills, with a friendly professional manner
- Confident computer literacy including word and excel in order to type letters and create and update databases
- Working knowledge of outlook
- Ability to work under own initiative, be able to prioritise work and be well organised
- Good attention to detail and ability to check own work.
Meini prawf dymunol
- Familiarity with the use of SystmOne computer system and adding notes to patient records
Bathodynnau ardystio / achredu cyflogwyr
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Carly Milne
- Teitl y swydd
- Administration Lead and PA
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07943 534438
- Gwybodaeth i gefnogi eich cais
Please note my working hours are Monday to Thursday 9-5 and I do not work on Bank Holidays.
Rhestr swyddi gyda Cambridgeshire Community Services NHS Trust yn Gwasanaethau Gweinyddol neu bob sector