Swydd wag: Administrator, Cambridgeshire and Peterborough NHS Foundation Trust, Doddington

Crynodeb o'r swydd

Prif leoliad: Administration
Gradd: Band 3
Contract: Parhaol
Oriau: Rhan-amser - 22.5 awr yr wythnos (Wednesday to Friday)
Cyfeirnod y swydd: 310-OPAC-7010947-A

Cyflogwr: Cambridgeshire and Peterborough NHS Foundation Trust
Math o gyflogwr: NHS
Gwefan: Alan Conway Court, Fenland Admin Hub,
Tref: Doddington
Cyflog: £24,937 - £26,598 per annum pro rata
Cyfnod cyflog: Yn flynyddol
Yn cau: 14/08/2025 23:59

Administrator

Band 3

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please refer to the attached job description and person specification for full details of responsibilities

• Word processing of all forms of correspondence, reports and summaries that are required by the team.
• Manage all calls in a controlled and professional manner.
• Deal with difficult callers in a calm and professional manner.

• Maintain filing in electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and
receive notes in a timely manner.
• To register referrals, maintain administration resulting from clinics, including appointment bookings and cancellations.
• To provide operational support for clinical letters / correspondence using necessary computerised systems.
• To provide administrative support to clinical staff including consultant psychiatrists.

Manyleb y person

Education/Qualifications

Meini prawf hanfodol

Educated to GCE/GCSE standard.
RSA stage II/NVQ Level 2 in Administration or equivalent
Good command of written English.

Experience

Meini prawf hanfodol

Experience of working in a busy and demanding office/customer facing environment
Experience of planning and organising own workload and of staff within own span of control.
Ability to type up accurate interpretations of minutes
Experience of supporting a multi-disciplinary team

Meini prawf dymunol

Previous experience of working in a call handling environment
Previous experience of working in an NHS office environment
Experience of supervising staff

Skills & Abilities

Meini prawf hanfodol

Good IT skills (MS Office)
Ability to adopt an appropriate style and method of communication and deal effectively with people
Ability to work under occasional pressure/stress.
Ability to work as part of a team.
Good organisational skills.
Ability to work on own initiative.
Ability to deal with typing letters which may contain distressing information.

Meini prawf dymunol

Knowledge of medical terminology.
Knowledge of Data Protection Act.
Systmone/RIO/Mosaic/Swift/BigHand

Knowledge & Understanding

Meini prawf hanfodol

Understanding of confidentiality and the importance of maintaining confidentiality for patients.

Physical Requirements

Meini prawf hanfodol

Ability to spend prolonged periods using a computer

Other

Meini prawf hanfodol

Positive approach to older people
Recognise people’s right to privacy and dignity, treating every person with respect
Willingness to embrace integrated model and new ways of working
Willingness to be flexible in approach and attitude
May be required to travel and work between teams, where necessary

Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.

We are a health and social care organisation, offering a wide range of services, including:

Integrated physical and mental health services for adults and older people;
Specialist mental health and learning disability services;
Children and young people’s mental health services;
Children’s community services in Peterborough;
Social care;
Ground-breaking research

We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity.

CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.

Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a ‘Red List’ country.

Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over.

If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.

All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.

Defence Employer Recognition Scheme (ERS) - Bronze

Mindful employer. Being positive about mental health.

We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw: Catherine Law
Teitl y swydd: Senior Administrator
Cyfeiriad ebost: [email protected]

Rhestr swyddi gyda Cambridgeshire and Peterborough NHS Foundation Trust yn Gwasanaethau Gweinyddol neu bob sector

Gwneud cais ar-lein nawr Anfonwch hysbysiadau ataf am swyddi gwag tebyg

Dod o hyd i swyddi mewn...

Swyddi penodol:

Senior Autism Assessor for Children and Young People (ADOS and/or ADIR trained) - Remote (Employed)

Time commitment: Full-time employment is preferred, though we can also offer part-time (minimum of 3 days per week).

Location: This is a fully remote role; however, you must permanently reside in the UK throughout your employment with Paloma.

The Opportunity

Paloma Health has developed a new gold-standard autism assessment pathway and our own Patient Record software system, which allows us to offer:

An exceptional service and timely assessments, as well as clear strengths and needs-based outcomes, regardless of whether an autism diagnosis is made.
High assessor role satisfaction by improving the experience of delivering assessments. For example, we are building an AI tool to streamline diagnostic report writing, which we know is a pressure of the role.

You will be a Senior Assessor within our multidisciplinary assessment team, delivering:

Remote developmental histories and child observations (via video calls)
Peer MDT diagnostic decision-making, with the support of the senior clinical MDT where required
Tech-enabled outcome report writing
Outcome calls with parents and families (via video call)

As a Senior Assessor, you have the opportunity to focus on delivering direct care. Furthermore, if you have the relevant experience and skills, you can take on an additional responsibility. We limit this to one responsibility to allow for focused time on that topic, rather than having your time stretched too thinly. When taking on an additional responsibility, your case volume is reduced, making time available for this focused time.

For Senior Assessors, additional responsibility options include supporting more complex cases, ensuring quality assurance, providing training, facilitating family engagement, and contributing to pathway development.

About you, and how we will support you

From a cultural perspective, you are:

Comfortable working in a dynamic environment and embracing change
Excited about using new technologies in your role
Always looking for ways to improve our staff and patient experience

We commit to supporting your development and well-being, including:

The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our additional responsibility Senior Assessor roles) and cross-skill (e.g. into ADHD when we launch that service).
1 protected day per month for assessor team training, Continuing Professional Development (CPD), clinical supervision and reflection.
Quarterly development conversations with clear career progression pathways.
Clear weekly timetables that support a role mix across appointments, documentation, development, and team building.

For full details please click below.

Rhagor

Autism Assessor for Children and Young People (ADOS and/or ADIR trained) - Remote (Employed)

Time commitment: Full-time employment is preferred, though we can also offer part-time (minimum of 4 days per week).

Location: This is a fully remote role; however, you must permanently reside in the UK throughout your employment with Paloma.

The Opportunity

Paloma Health has developed a new gold-standard autism assessment pathway and our own Patient Record software system, which allows us to offer:

An exceptional service and timely assessments, as well as clear strengths and needs-based outcomes, regardless of whether an autism diagnosis is made.
High assessor role satisfaction by improving the experience of delivering assessments. For example, we are building an AI tool to streamline diagnostic report writing, which we know is a pressure of the role.

You will work as a member of a multidisciplinary assessment team, delivering:

Remote developmental histories and child observations (via video calls)
Peer MDT diagnostic decision-making, with the support of the senior clinical MDT where required
Tech-enabled outcome report writing
Outcome calls with parents and families (via video call)

From a cultural perspective, you are:

Comfortable working in a dynamic environment and embracing change
Excited about using new technologies in your role
Always looking for ways to improve our staff and patient experience

We commit to supporting your development and well-being, including:

The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our Senior Assessor role) and cross-skill (e.g. into ADHD when we launch that).
1 protected day per month for assessor team training, Continuing Professional Development (CPD), clinical supervision and reflection.
Quarterly development conversations with clear career progression pathways.
Clear weekly timetables that support a role mix across appointments, administration, development, and team building.

For full details please click below.

Rhagor

Crynodeb o'r swydd

Teitl cyflogwr

Administrator

Band 3

Trosolwg o'r swydd

Prif ddyletswyddau'r swydd

Gweithio i'n sefydliad

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Manyleb y person

Education/Qualifications

Meini prawf hanfodol

Experience

Meini prawf hanfodol

Meini prawf dymunol

Skills & Abilities

Meini prawf hanfodol

Meini prawf dymunol

Knowledge & Understanding

Meini prawf hanfodol

Physical Requirements

Meini prawf hanfodol

Other

Meini prawf hanfodol

Bathodynnau ardystio / achredu cyflogwyr

Dogfennau i'w lawrlwytho

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Dod o hyd i swyddi mewn...