Job overview

Role is open to Central East ICB staff as well as external applicants, internal ICB staff will be prioritised. 

Senior People Assistant (Recruitment, Payroll and Workforce) plays a critical role in delivering efficient and compliant payroll, recruitment and technical ESR workforce administration services within the organisation.

In addition to managing core payroll data and information, recruitment activity, and ESR functions, this role requires a detailed technical understanding of payroll processes, ESR systems, and recruitment workflows. The postholder is responsible for applying specialist knowledge to ensure the accurate processing and maintenance of employee records, the effective management of ESR transactions and process flows, and compliance with recruitment and workforce procedures. The role also involves maintaining recruitment trackers, producing vacancy and workforce reports, analysing and interpreting workforce data, and providing expert advice and guidance to managers and candidates. This is a technical operational role requiring a strong understanding of interconnected payroll, ESR, and recruitment processes, rather than a purely administrative function.

By ensuring all recruitment activities adhere to NHS standards and timelines, the role ensures adherence to NHS standards and timelines and contributes directly to maintaining safe staffing levels and supporting organisational objectives.

Main duties of the job

1. Advise and apply specialist knowledge to ensure the accurate processing and maintenance of employee records, the effective management of ESR transactions and process flows, and compliance with recruitment and workforce procedures.
2. Provide high-quality administrative support for recruitment process lifecycle working with TRAC , NHS Jobs and other local systems.
3. Accurately process new starters, leavers, and contractual changes in ESR, ensuring timely updates for payroll and workforce reporting.
4. Coordinate onboarding activities, including issuing offer letters, contracts, and induction materials, and monitor completion of mandatory training.
5. Ensure collaborative and robust relationships between the ICB HR team and third party payroll provider, supporting in the resolution of payroll related queries. 
6. Maintain HR trackers and produce reports on workforce changes for review by senior HR colleagues.
7. Act as a first point of contact for payroll, ESR and recruitment  queries, providing guidance on processes and escalating complex issues to the People Services Manager or HRBP.
8. Raise purchase orders for recruitment-related costs and ensure compliance with audit requirements for recruitment and ESR processes.
9. Contribute to improving recruitment and ESR processes, ensuring alignment with NHS People Promise, EDI standards, and organisational policies.

Working for our organisation

We are committed to promoting equal opportunities to achieve equity of access, experience and outcomes and to recognising and valuing people’s differences. We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.

We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristic. We work to ensure that our recruitment processes are as inclusive as possible to everyone, including making adjustments for people who have a disability or long-term condition and support with the recruitment process for people with lived experience.

We are happy to discuss flexible working options for all roles.

We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves.

We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview. Please inform us of any adjustments you may require.