Job overview

You will be working within the busy Antenatal Services within Hinchingbrooke Hospital.

You will process electronic referrals to maternity care, ensuring that referrals are booked in a timely manner in line with National, Local and Trust targets.

You will need excellent organisational skills to co-ordinate the delivery of a comprehensive, high quality service for our patients. Good communication skills are essential as you will be the first point of contact for service users and liaising with patients, carers and all levels of staff within the Trust including clinicians whilst ensure that confidentiality is maintained at all times.

**Please Note the advert may close sooner than the date advertised due to levels of interest, closing of the advert will happen with no notice**

****Please note we are not eligible to sponsor for this post**** 

Main duties of the job

• As part of a team, share responsibility for the administration services that underpin the antenatal outpatient maternity services.
• Provide excellent communication skills with service users, their families and colleagues.
• Always promote effective communications and relationships both within and external to the Maternity Outpatients Department and Trust.
• Manage the antenatal department reception area- booking in patients, answering the telephone and supporting patient flow through the area.
• Appropriately manage referral letters from women, midwives and General Practitioners
• Work with the Outpatients Department Manager to evaluate the effectiveness of the service through audit and ensure that improvements are implemented and re-audited as appropriate.
• To be responsible for maintaining clinical records as required

Working for our organisation

Priority will be given to colleagues identified as at risk through the Trust’s redeployment process.