Job vacancy: Team Administrator, Cambridgeshire and Peterborough NHS Foundation Trust, Peterborough

Job summary

Main area: Social Care PCC
Grade: Band 3
Contract: Permanent: 24.5 hours
Hours: Part time - 24.5 hours per week (7.5 hours on Wednesdays and Fridays essential. Remaining hours to be flexible)
Job ref: 310-ASMH-7108361-A

Employer: Cambridgeshire and Peterborough NHS Foundation Trust
Employer type: NHS
Site: Town Hall
Town: Peterborough
Salary: £24,937 - £26,598 per annum, pro rata
Salary period: Yearly
Closing: 25/08/2025 23:59

Team Administrator

Band 3

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities

Undertake financial and general administrative tasks to support the service.
Responsible for processing of financial information on the Local Authority Systems and assisting in keeping accurate record of transactions. This includes the processing of invoices for provider.
To deal discretely and efficiently with telephone calls and to relay messages in an effective, courteous and professional manner, conveying a high level of customer care.
To liaise with service users, relatives/carers, General Practitioners, other Consultants and medical staff, Community Services and any other Agency in an efficient manner.
Ensure an accurate, confidential and effective service by maintaining up to date filing systems (paper and electronic) and security of information in accordance with the policies and procedures of the County Council/CPFT and relevant legislation.
Assist in the delivery and development of the service using both Local Authority and CPFT IT systems. Using information systems to generate reports, documents, letters and emails.
Servicing meetings – arranging dates, venues, preparing papers and agenda and minute taking as appropriate.
Liaise with partner agencies to ensure appropriate service delivery.
To record and maintain the integrity of data/information using agreed procedures to enable safe storage and prompt retrieval of information on the computer/IT system.
To ensure that all correspondence is copied onto the Trust and Local Authority electronic records system in a timely manner.

To carry out any other duties and tasks which may reasonably be deemed to come within the scope of the post.

Person specification

Education and Qualifications

Essential criteria

Educated to GCE/GCSE (A-C grades),or equivalent.
High standard of written English

Desirable criteria

Educated to GCE/GCSE (A-C grade) in Maths/English
NVQ Level 2 in Business Administration (or equivalent)

Experience

Essential criteria

Experience in secretarial/administrative position.
Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
Experience of working with the public.
Experience of using IT – in particular Word, Excel, Outlook, Teams (or other virtual communication platforms), and experience in using databases.

Desirable criteria

Secretarial/administrative experience in the NHS/Local Authority within clinical and/or corporate services.
Organising, attending and taking minutes/notes at meetings
Experience of working in a busy and demanding office environment/multi disciplinary team
Lived experience of Mental Health

Skills and Abilities

Essential criteria

Excellent communication skills and customer care skills. An ability to adopt appropriately verbal, written and IT skills.
High standard of typing skills
Ability to prioritise own workload, work to tight timescales and deal with interruptions.
Have a flexible approach to work and professional attitude.

Desirable criteria

Good understanding of the NHS/Local Authority and the way it works.
Ability to maintain reporting spreadsheets

Knowledge and Understanding

Essential criteria

Clear understanding of respect and confidentiality and be able to challenge unacceptable behaviour. .
Clear understanding of Microsoft Outlook, Word, Excel

Desirable criteria

Previous experience of using bespoke IT system (Mosaic, SystmOne)

Other

Essential criteria

Ability to travel and work between Trust and Local Authority sites in a timely manner.
Demonstrate awareness of equality and diversity within the workplace.
Interested in personal and team development

Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.

We are a health and social care organisation, offering a wide range of services, including:

Integrated physical and mental health services for adults and older people;
Specialist mental health and learning disability services;
Children and young people’s mental health services;
Children’s community services in Peterborough;
Social care;
Ground-breaking research

We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity.

CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.

Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a ‘Red List’ country.

Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over.

If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.

All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.

Defence Employer Recognition Scheme (ERS) - Bronze

Mindful employer. Being positive about mental health.

We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.

Documents to download

Apply online now

Further details / informal visits contact

Name: Nicola Softley
Job title: Senior Administrator
Email address: [email protected]
Telephone number: 07762400795
Additional information: Please email in the first instance

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Job summary

Employer heading

Team Administrator

Band 3

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Education and Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Skills and Abilities

Essential criteria

Desirable criteria

Knowledge and Understanding

Essential criteria

Desirable criteria

Other

Essential criteria

Employer certification / accreditation badges

Documents to download

Further details / informal visits contact

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