Job summary
- Main area
- Cardiology
- Grade
- Band 4
- Contract
- 12 months (12 months Fixed Term or Secondment)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 176-Med-8151905
- Employer
- North West Anglia NHS Foundation Trust
- Employer type
- NHS
- Site
- Peterborough City Hospital
- Town
- Peterborough
- Salary
- £28,392 - £31,157 per annum
- Salary period
- Yearly
- Closing
- 29/09/2026 23:59
Employer heading
Cardiology Specialist Administrator
Band 4
Job overview
To assist with the management and provision of an efficient and comprehensive administration support for the Specialist Nurses in Rapid Access Chest Pain and Heart Failure within the Cardiology Department.
To manage the speciality administration and workload, ensuring appropriate delegation of tasks to other members of the speciality team. Assist the Cardiology Lead Nurse to develop and support the team on the range of competencies required.
Significantly contribute to the delivery of Trust standards for booking and administration procedures.
Ensure information is recorded on all systems in a timely fashion, escalating any breaches and updating pathways.
Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.
Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality is maintained at all times.
Main duties of the job
Manage and maintain the Cardiology Nurse led Clinic diary and waiting lists ensuring appointment slots are fully utilised and booked in accordance with the Trust Patient Access Policy
Accurate recording of information
Timely distribution of letters and information, both for Trust and external organisations.
Ensure all administrative processes are adhered to within the speciality team.
To respond to general enquiries to the department
Register referrals onto department computer system in accordance with Trust and National Booked Admissions Programme procedures.
Record and update patient data on Trust and department computer systems, ensuring that patient information is correct and kept up to date.
Utilise Medway, Tomcat, Anglia Ice and NHS mail to provide an efficient service for patients, staff and visitors when required.
Accurate filing of information
Working for our organisation
Our Values
Following feedback from staff, public and patients at our three hospitals we have agreed our shared values for the Trust. From a long list of values, staff selected the most important ones.
How our staff live to these values will be through our ‘personal responsibility framework’ - which outlines how staff are expected to behave.
The Trust board will monitor and review how the Trust performs against the values on a regular basis, to ensure we provide the best possible patient care.
Divisional Structure
Following the formation of North West Anglia Foundation Trust in April 2017, our operational functions across our hospitals merged to form five clinical divisions:
Division of Medicine
Division of Urgent Care
Division of Surgery
Division of Family and Integrated Support Services
Division of Maternity, Gynaecology and Breast Services
The clinical divisions are key to our service delivery and are led by a triumvirate comprising of a Divisional Director, Divisional Nursing Director, and Divisional Operations Director.
Your responsibilities to the Trust, our patients and staff
Detailed job description and main responsibilities
Assist with the management and provision of an efficient and comprehensive administration support within the Cardiology Department.
Ensure that you contribute to the department operating to the highest standards and that it not only meets but exceeds customer expectations.
To manage the speciality administration and workload, ensuring appropriate delegation of tasks to other members of the speciality team in accordance with the correct procedures and policies.
Assist the Cardiology Lead Nurse to develop and support the team on the range of competencies required.
Significantly contribute to the delivery of Trust standards for booking and administration procedures.
Significantly contribute to the delivery of pathways for patients encompassing Cardiology services and other external specialities. This will include actively monitoring and tracking patients on the Cardiology waiting lists.
Ensure information is recorded on all systems in a timely fashion, escalating any breaches and updating pathways.
Actively take part in team meetings to ensure the department is flexible in its approach to changing workloads.
Deal sensitively and effectively with telephone enquiries from patients, relatives and colleagues ensuring confidentiality is maintained at all times.
Undertake MPA’s for the Cardiology Specialist Nurse Administration team.
Manage annual leave and sickness reporting ensuring all records are updated in a timely fashion.
To perform all allocated tasks required to meet the needs of the service.
To undergo training as necessary to meet the needs of new developments within the Service. To identify training for other members of the team in conjunction with the Cardiology Lead Nurse and Cardiology Service Manager.
Person specification
Education
Essential criteria
- Holds GCSE English Language at Grade A – C (or equivalent)
- ECDL or equivalent experience
Desirable criteria
- NVQ level 3 Business and Administration
Experience
Essential criteria
- Previous NHS administration experience
- Experience of working with general public and/or professionals
- Experience of using Careflow(Patient Admissions System) and CVIS (Tomcat) booking database
Desirable criteria
- Experience of staff management
Knowledge
Essential criteria
- Ability to facilitate change within the work area
- Ability to teach others acquired knowledge and skills
Desirable criteria
- Understanding and working practice of NHS performance targets including 6 week diagnostic & 18-week referral to treatment times
Skills
Essential criteria
- Can demonstrate good standards of written and verbal communication.
- System administration knowledge
- Strong & Flexible approach to work with good organisational skills
- Ability to prioritise workload and work under pressure to ensure. deadlines are achieved and short notice requests are met.
Aptitudes
Essential criteria
- Flexible and responsive to change and work across site if needed.
- Ability to work with confidential and sensitive information
- Ability to work with confidential and sensitive information
- Able to work independently or as part of a team
Employer certification / accreditation badges
Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Lindsay Simkins
- Job title
- Admin and Pathway Co-ordinator Cardiology
- Email address
- [email protected]
- Telephone number
- 01733 673839
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