Job summary
Employer heading
Support Liaison Officer - Care Quality Projects
Band 5
Job overview
The post holder will be working at the heart of the Trust, and across organisational and professional boundaries to support the delivery of projects within the Care Quality Directorate. Working as part of a small project team or alongside staff across the directorate, the post holder will provide leadership and project expertise to facilitate the development, delivery and monitoring of all aspects of the project plan, maintaining programme documentation according to agreed processes.
The key focus for this post will be to assist with the management and delivery of specific, potentially complex projects with multiple stakeholders to time and budget to support the delivery of clinical projects (some with a digital element) through transformational change. The post holder will support the Clinical Quality Digital Project Lead Nurse, to help embed processes and best practices across the Trust. The post holder will also have responsibility for the transfer of knowledge to other colleagues involved in project implementation.
The post holder will also provide support to the Lead Advanced Clinical Practitioner to deliver the enhanced and advanced practice trust wide project. This will be approximately 20% of the role’s work plan.
Main duties of the job
Key results areas:
- To make an effective contribution to provide leadership and assist with the timely delivery of all approved projects.
- To fully support the CQ-DPLN and/or project team in the successful implementation of projects within the programme of work to time, cost and quality.
- To fully support the development of project team members and other colleagues involved in the project delivery across the Trust.
- As well as providing senior administration support to the projects, the post holder will provide an active role in tracking programme benefits.
Working for our organisation
We are committed to ensure a work-life balance to all our staff by offering full time and part time roles, flexible working hours on a shift pattern to fit around your family life.
We welcome and encourage applications from people of all backgrounds. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) and candidates form our local communities.
Benefits to you
• 27 days annual leave for new starters, rising to 29 days after five years of service and 33 days after 10 years of service, plus 8 Bank Holidays (pro-rata for part time staff);
• NHS Pension Scheme:
• Flexible working opportunities;
• Increased hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
• Career development and training;
• Wellbeing support and activities;
• In-house physiotherapy Service;
• On-site canteens with subsidised meals;
• Subsidised staff parking (currently free).
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
Detailed job description and main responsibilities
Please see attached detailed Job Description and Person Specification for more information regarding this role.
Person specification
Qualifications
Essential criteria
- CIPD Qualified
- GCSE Maths and English (A to C) or equivalent
- NVQ Level 4 or equivalent qualification or experience (or at least minimum of Level 3)
- RSA Typing/word processing Level 3 qualification or experience
- Good working knowledge of Microsoft Word, Excel, Outlook and PowerPoint
- Educated to degree level or able to demonstrate equivalent work experience and applied knowledge
Desirable criteria
- Recognised Project Management qualification
- NHS Leadership or managerial qualification
Experience
Essential criteria
- Experience of Project environment.
- Experience of working at all stakeholder levels within organisation
- Evidence of ability to use information to support the preparation of business cases for service developments
- Experienced in budget monitoring and control
- Experience of dealing with a range of conflicting demands and priorities
- Experience of facilitating and managing meetings with staff at all levels
- Preparation for meetings and minute taking
- Understanding the importance of maintaining confidentiality
Desirable criteria
- Previous experience of working in the NHS
- Experience of staff and line management, including performance monitoring, appraisals and leave management.
Knowledge
Essential criteria
- Clear understanding of Job Planning, Job descriptions
- MS Office Suite, Outlook, Word, Excel, PowerPoint
- Basic HR processes
Documents to download
Further details / informal visits contact
- Name
- Jadine Johnson
- Job title
- Clinical Quality Digital Project Lead
- Email address
- [email protected]
- Telephone number
- 07517466399
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