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Prif leoliad
Senior Medical Secretary - Peterborough
Gradd
Band 4
Contract
Parhaol: Full time - 37.5 hours per week
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday to Friday 08:30-16:30 or 9:00-17:00)
Cyfeirnod y swydd
176-S-6104396
Cyflogwr
North West Anglia NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Peterborough City Hospital
Tref
Peterborough
Cyflog
£25,147 - £27,596 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
23/05/2024 23:59

Teitl cyflogwr

North West Anglia NHS Foundation Trust logo

Senior Medical Secretary - Peterborough

Band 4

Trosolwg o'r swydd

An exciting opportunity has arisen within General Surgery.  We are looking to recruit an enthusiastic, professional and motivated individual to join our very busy and dedicated admin team.  The successful candidate will assist in the provision of an efficient and responsive service for our patients, working with the clinical team to ensure the provision of an efficient patient pathway, which is receptive to the needs of the patient and responsive to Trust requirements. 

The successful candidate will provide administrative support to Consultants and their clinical team within the Department and also ensure the provision of an effective service.

The successful candidate will also have line management responsibility for a small team of admin staff.

Prif ddyletswyddau'r swydd

  • To provide efficient and comprehensive medical secretarial and administrative support within a speciality.
  • To act as a joint point of contact for all enquiries, using tact, diplomacy and confidentiality. 
  • To manage the specialty administration and clerical workload, ensuring appropriate delegation of tasks to members of the specialty team and re-prioritisation when required.
  • To undergo training as necessary to meet the needs of new developments within the Service. To identify training for members of the specialty secretarial team in conjunction with the Admin & Performance Co-Ordinator (APC).
  • Respond to enquiries; e-mail, personal and telephone, ensuring confidentiality is maintained at all times.
  • To liaise with patients, consultants/teams, operational areas and departments, pre-assessment centres, wards, and other departments and communicate with patients, relatives and other hospitals.
  • Undertake yearly appraisals for Medical Secretary & Secretarial Assistant
  • To facilitate the efficient and effective administrative pathways for all patients, including cancer patients where appropriate. This will include actively managing, monitoring and tracking patients.
  • Where necessary for the specialty, work with the Multidisciplinary Team (MDT) to support meetings, which may include cancer patients, ensuring that they are run effectively and efficiently in line with local and national standards.

 

Gweithio i'n sefydliad

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

As part of our commitment to supporting our employees we offer a range of benefits including:

  • Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
  • Membership of the NHS Pension Scheme:
  • Flexible working opportunities;
  • Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
  • Opportunities for career development and training to help you progress in your role;
  • Wellbeing support and activities to promote a healthy work environment;
  • Access to our in-house physiotherapy service;
  • On-site canteens offering subsidised meals;
  • Subsidised staff parking (currently free);
  • Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles.  Join us and become part of a team dedicated to making a positive difference in our community.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please refer to the job description and person specification for more information regarding the role.

Manyleb y person

Education and Qualifications

Meini prawf hanfodol
  • Educated to GCSE level standard English Language and Maths at Grade A – C (or equivalent)
  • RSA III typing, or equivalent qualification or experience
  • Audio typing qualification, or recent relevant experience
Meini prawf dymunol
  • NVQ II or III Business Administration

Knowledge

Meini prawf hanfodol
  • Knowledge and understanding of Confidentiality and the Data Protection ACT
Meini prawf dymunol
  • Understanding and working practice of NHS performance targets including 18 week referral to treatment times

Skills

Meini prawf hanfodol
  • Good standard of written and verbal communication at all levels
  • Organisational skills and a flexible approach to work
  • Ability to prioritise workload and work under pressure to ensure deadlines are achieved
  • Commitment to personal development

Experience

Meini prawf hanfodol
  • Experience of using MS Office, particularly MS Word and Outlook
  • Previous Office experience
  • Experience of working with the general public and/or professionals
  • Demonstrate an understanding of customer care/ability to work with sensitive and confidential information
Meini prawf dymunol
  • Experience of working within the NHS and an understanding of medical terminology
  • Experience of using Hospital systems, for example PAS (Patient Administration System

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldMindful employer.  Being positive about mental health.Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthDefence Employer Recognition Scheme (ERS) - GoldArmed Forces Covenant

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Joy Newman
Teitl y swydd
Admin & Performance Co-Ordinator
Cyfeiriad ebost
[email protected]
Rhif ffôn
01733 678654

Os ydych yn cael problemau'n gwneud cais, cysylltwch â

Cyfeiriad
North West Anglia NHS Foundation Trust
Resourcing Department
Hinchingbrooke Hospital
Hinchingbrooke Park
Huntingdon
Cambs
PE29 6NT
Rhif ffôn
01480 847491
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg