Job summary
- Main area
- Acute Child Health
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 001-AC77-0525
- Employer
- Cardiff and Vale University Health Board
- Employer type
- NHS
- Site
- University Hospital of Wales
- Town
- Cardiff
- Salary
- £24,433 - £26,060 per annum pro rata
- Salary period
- Yearly
- Closing
- 13/05/2025 23:59
Employer heading

Support Medical Secretary
Band 3
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
· We are kind and caring
· We are respectful
· We have trust and integrity
· We take personal responsibility
OUR REGION:
Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.
This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed
Job overview
The Child Health Department is looking to appointment an enthusiastic Support Secretary to support the delivery of services within our department.
The successful post holder will be a highly motivated team player with sound secretarial and administrative skills. Computer literacy and typing experience is essential for the role. You will be self-motivated and organised and have a flexible approach to work. You will have excellent verbal and written communication skills. A clear understanding of confidentiality issues and being able to work to deadlines is also required. The role will include general support of typing, audio typing, database work and administrative duties including cover for colleagues within the Child Health Department at times of service need.
If you are interested in joining a highly motivated team that strives to deliver a patient focused, high quality service then we would like to hear from you
Main duties of the job
The main responsibility of this role is to ensure the organisation and delivery of patient’s information to a high standard and in a timely manner.
You will work closely with Consultants and other Medical Staff to provide a comprehensive secretarial service and support the administrative aspects of their role.
You will work as part of an integral secretarial team within a busy department.
The ability to speak Welsh is desirable for this role. Welsh and/or English speakers are equally welcome to apply
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.
Our mission is “Caring for People, Keeping People Well”, and our vision is that every person’s chance of leading a healthy life should be equal. As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing. We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research. Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.
Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria
- • Educated to GCSE level
- • Typing Experience
- • ECDL in computer skills or equivalent experience
Desirable criteria
- • Knowledge of PMS
Experience
Essential criteria
- • Experience of working within a patient focused environment
- • Experience of working within a team
Desirable criteria
- • Previous NHS experience
Skills
Essential criteria
- • Good communication skills, both written and verbal
- • Good organisational skills
- • Ability to use own initiative
Desirable criteria
- • Knowledge of IT software
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Leeann Davies
- Job title
- Directorate Support Manager
- Email address
- [email protected]
- Telephone number
- 02921485481
List jobs with Cardiff and Vale University Health Board in Administrative Services or all sectors