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Job summary

Main area
Medical Secretary
Grade
Band 4
Contract
Fixed term: 12 months (from start date to meet the needs of the service)
Hours
Full time - 37.5 hours per week (Monday to Friday, 8am - 4pm / 8:30am - 4:30pm)
Job ref
001-AC115-0426
Employer
Cardiff and Vale University Health Board
Employer type
NHS
Site
University Hospital Wales
Town
Cardiff
Salary
£28,819 - £31,626 per annum
Salary period
Yearly
Closing
15/04/2026 23:59

Employer heading

Cardiff and Vale University Health Board logo

Ophthalmology Medical Secretary

Band 4

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

·         We are kind and caring

·         We are respectful

·         We have trust and integrity

·         We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086


 

Job overview

This post is fixed term/secondment for 12 months from start date to meet the needs of the service.

If you are interested applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Ophthalmology are looking to recruit a Medical Secretary (Permanent, Full Time) to work as part of their team at University Hospital of Wales (UHW), Cardiff. 

Working in a friendly team, our medical secretaries are an excellent resource within the service, ensuring consultants have all the administrative support they require including but not limited to audio and digital medical correspondence, organising and maintaining clinician diaries, receive and prioritise mail and liaising with patients and appropriate departments/hospitals. 

Main duties of the job

To ensure the provision of a comprehensive effective Secretarial Service to the Consultant, working within the Ophthalmology service.

 Organise, plan and prioritise tasks and workload on the basis of the above. Assist with the implementation of new administrative and secretarial procedures.

Facilitating admin sessions to discuss waiting list/patient queries etc.

Carry out  audio and digital typing duties associated with medical correspondence - approximately 6 clinic sessions a week. 

 Make and take telephone calls from patients, relatives , general practitioners, optometrists and takes appropriate action

Receives, opens and prioritises consultant and junior staff mail, identifying correspondence for which files, results etc should be obtained for the consultant and junior medical staff. 

Ensures all investigation results are readily available for Consultant and junior medical staff and filed in correct case notes/ electronic open eye system. 

Assist the medical records team in the co-ordination of the Consultant(s) weekly outpatient clinic(s). 

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Experience

Essential criteria
  • Sufficient experience as medical secretary
  • Knowledge of a wide range of secretarial procedures with a good working knowledge of Microsoft Office.
  • Wide understanding of medical terminology.
  • Good understanding of need for accurate data capture and reporting.
Desirable criteria
  • Experience of working in the NHS
  • Knowledge of the Patient Management System (PMS), UHB Intranet, Email, Results Reporting.

Qualifiactions

Essential criteria
  • Good standard of general education and English grammar.
  • Educated to GCSE Level or higher. NVQ 3 or equivalent experience.
  • AMSPAR Diploma or equivalent experience.
Desirable criteria
  • Word processing and typing qualifications.
  • Audio Typing Level II

Employer certification / accreditation badges

Veteran AwareApprenticeships logoAge positiveDisability confident leaderhyderus o ran anableddAccredited Living Wage EmployerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantDFN Project Search LogoStonewall Top 100 Employers in 2023Stonewall Top 100 Employers in 2023Core principles

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Jodie Seagrim
Job title
Directorate Support Manager
Email address
[email protected]
Telephone number
02921 847283
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