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Job summary

Main area
Radiology
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (Varied shift patterns required on rotation which are identified in the advert. They consist of: Monday to Friday 08:30 to 17:00 with 60 mins unpaid break / Monday, Tuesday & Thursday 07:30 to 20:00 with statutory breaks / Wednesday, Friday & Saturday 07:30 to 20:00 with statutory breaks / Sunday, Monday & Tuesday nightshifts 20:15 to 08:45 with statutory breaks and Wednesday, Thursday & Friday nightshifts 20:15 to 08:45 with statutory breaks, plus a requirement to deliver an On Call From Home provision on rotation.)
Job ref
001-AC070-0226
Employer
Cardiff and Vale University Health Board
Employer type
NHS
Site
University Hospital of Wales
Town
Cardiff
Salary
£24,833 per annum
Salary period
Yearly
Closing
23/02/2026 23:59

Employer heading

Cardiff and Vale University Health Board logo

Admin & Clerical Officer

Band 2

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

·         We are kind and caring

·         We are respectful

·         We have trust and integrity

·         We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

 


 

Job overview

The Radiology Directorate within Cardiff and Vale UHB are seeking to recruit an enthusiastic and highly motivated individual to join their Administrative and Clerical team.

The post holder will participate in the provision of Administrative and Clerical duties within the Radiology Directorate to provide an efficient and effective service to the Directorate and the University Health Board. 

Main duties of the job

The role requires the need for a degree of flexibility as our service operates on a 7 day week basis, over a 24 hour period  including Bank Holidays and therefore there will be a requirement to help provide cover.  

The duties will include  covering a number of rotational roles within  Radiology  and Emergency Radiology.

It is essential that you have a good standard of general education and experience of dealing with the public both face-to-face and via the telephone.

The post holder will be based at the University Hospital of Wales, however there may be a requirement to cover other hospitals within Cardiff and Vale UHB to ensure the continued delivery of services for patients. 

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 15,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services.

Our mission is  “Caring for People, Keeping People Well”, and our  vision is that every person’s chance of leading a healthy life should be equal.   As an organisation we are unashamedly ambitious for our population’s health, rising to the challenges of today and tomorrow through our 10-year strategy, Shaping our Future Wellbeing.    We are contributing to a healthier Wales with great emphasis placed on innovation and improvement, learning from around the world and leading the way in clinical research.   Partnership working is strong at Cardiff and Vale, and we work closely with our staff and our community.    

Cardiff, the thriving Welsh capital, is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions.    Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline.  Whether city life or rural living, Cardiff  and the Vale offers the best of both worlds. 

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. 

Person specification

Qualifications

Essential criteria
  • Good general education to include GCSE’s in English and Mathematics or equivalent/ or previous appropriate experience

Experience

Essential criteria
  • Experience of working in an administrative or office environment using IT packages eg Microsoft Office. Experience of working face to face in a reception / customer service environment.

Personal Qualities

Essential criteria
  • Flexible approach to work and adaptable to change. Courteous and friendly. Able to cope under pressure and meet deadlines effectively. Ability to work independently or as part of a team. Able to multi task. Able to communicate with members of the public / other organisations and General Practitioners effectively via the telephone or face to face. Capable of dealing with sensitive and confidential documents and situations

Specialist Knowledge

Essential criteria
  • Awareness of GDPR/Data Protection Act

Skills

Essential criteria
  • Proven high standard of organisational and general administrative skills, including accuracy and attention to detail. Ability to deal with patients and other employees in a professional manner

Employer certification / accreditation badges

Veteran AwareApprenticeships logoAge positiveDisability confident leaderhyderus o ran anableddAccredited Living Wage EmployerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantDFN Project Search LogoStonewall Top 100 Employers in 2023Stonewall Top 100 Employers in 2023Core principles

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Claire Seaward
Job title
Admin & Clerical Manager
Email address
[email protected]
Telephone number
02921843062
Additional information

Arisha Dodia, Deputy A&C Manager

[email protected]

02921843180

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