Job summary
- Main area
- Trainer
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 025-AC262-1025
- Employer
- Digital Health and Care Wales
- Employer type
- NHS
- Site
- Hybrid working
- Town
- Cardiff
- Salary
- £31,516 - £38,364 per annum
- Salary period
- Yearly
- Closing
- 09/11/2025 23:59
Employer heading
Learning & Development Trainer
Band 5
Digital Health and Care Wales is an ambitious organisation created by Welsh Government to lead on the digital transformation of health and care. It builds on the digital architecture and national services put in place by the NHS Wales Informatics Service over the past decade.
The organisation will lead on large-scale developments that make a significant difference to the people of Wales as well as to health and care professionals, such as expansion of the digital patient record and the creation of a National Data Resource. It will improve the way data is collected, shared and used. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
Job overview
We’re looking for a passionate and skilled individual to join our Strategic Talent and Leadership Development team at DHCW. This role supports the design, delivery and evaluation of inclusive, engaging, and digitally enabled learning interventions that build workforce capability and leadership across the organisation. This is a fantastic opportunity to support the development of our workforce and help embed a culture of lifelong learning, leadership, and digital capability across the organisation.
English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
What You Will Be Doing
In this role you will identify, develop, deliver and evaluate learning interventions, including:
- Designing, facilitating and evaluating workshops, webinars, and bitesize modules
- Coordinate early careers programmes, including apprentices and graduates
- Using the DHCW Digital Learning Portal and other digital tools to enhance and embed learning
- Collecting and analysing feedback and data to improve learning outcomes
- Promoting inclusive development and employability initiatives
- Collaborating with internal teams and external partners to support learning and talent interventions
Working for our organisation
Digital Health and Care Wales (DHCW) is an expert national body and part of NHS Wales. We work in partnership with NHS Wales colleagues and other key stakeholders to provide national digital and data services which support the delivery of health and social care in Wales. Modern health and care services depend on good digital tools, data and information. DHCW runs or works with more than 100 services and delivers major national digital transformation programmes to support this. In addition, DHCW provides expert advice in relation to cyber security and information governance. We give frontline staff the digital tools which help them provide safer and more efficient care. We are also giving patients and the public digital tools to better manage their own health and wellbeing, empowering people to live healthier lives. We put people at the heart of what we do, working to the highest standards to deliver quality and make digital a force for good in health and care.
Working for DHCW offers lots of employee benefits, including flexible working, a competitive salary, 28 days of annual leave plus Bank Holidays and opportunities for career development. We are committed to recognising and celebrating our staff as the most valuable part of our organisation.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
What We Are Looking For
You will bring experience in learning design and facilitation, strong digital skills, and a commitment to continuous improvement. You will be confident using platforms like Microsoft 365, ESR, as well as working with data to assess impact and identify and interpret trends. A background in talent development or leadership learning is ideal.
Living Our Values
At DHCW, we live our values every day:
Collaboration, Compassion, Inclusion, Innovation, and Excellence.
We’re looking for someone who can role model these values in everything they do—whether supporting learners, working with stakeholders, or designing impactful development experiences.
Why Join Us?
We’re proud of our inclusive culture that values flexibility, wellbeing and growth. You’ll enjoy:
- Hybrid working
- A supportive environment that invests in your development
- Opportunities to shape the future of learning at DHCW
A team that celebrates innovation, collaboration and excellence.
Interview 21/11/25
Presentation Task for Interview Candidates
You are required to develop a one-day programme aimed at improving collaborative working within DHCW and with key stakeholders. As part of this task, please prepare a 10-minute presentation that includes the following:
- As the programme facilitator, share the outline of the programme content
- Select part of this content to deliver to the interview panel (minimum 5 minutes). You can use any method of tool to deliver this.
Person specification
Qualifications and Knowledge
Essential criteria
- Degree /PGCE in an associated professional field (or equivalent qualification / experience)
Experience
Essential criteria
- Experience of delivering training to groups with multiple professions and grades
- Excellent knowledge of Microsoft desktop applications
- Previous experience of planning and delivering training courses
Skills and Attributes
Essential criteria
- Excellent verbal & written communication and presentation skills
- Ability to develop and deliver training courses / materials on the use of a full range of PC systems/software
- Ability to plan and organise complex activities and Programmes, making adjustments on an ongoing basis
Employer certification / accreditation badges
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Claire Heirene
- Job title
- Leadership and Management Development Lead
- Email address
- [email protected]
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