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Job summary

Main area
Health Courier Services Business Administration Officer
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week (Hours to be agreed upon recruitment (Office operates between 8am and 5pm))
Job ref
043-AC098-0524
Employer
NHS Wales Shared Services Partnership
Employer type
NHS
Site
Denbigh Regional NHS Stores
Town
Denbigh
Salary
£23,159 - £24,701 Per annum
Salary period
Yearly
Closing
21/05/2024 23:59

Employer heading

NHS Wales Shared Services Partnership logo

Health Courier Services Business Administration Officer

Band 3

If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -

Click here for a message from our Managing Director:- Current Vacancies - NHS Wales Shared Services Partnership

Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg

 

The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4

Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English

Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the  living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until  the annual pay uplift for 2024/25 is confirmed

Job overview

An exciting opportunity has arisen within the NHS Wales Shared Services Partnership Procurement Services, Supply Chain, Logistics & Transport Team function as a Business Administration Officer for the Health Courier Services (HCS). The postholder will be primarily responsible for providing high quality business administrative support to HCS. The base for the position will be Denbigh NHS Regional Stores. 

Main duties of the job

The successful applicant will have previous experience working in a similar capacity, ideally in a Supply Chain/Transport function. The postholder will be the first point of contact for HCS administrative tasks and dealing with routine queries including raising requisitions on Oracle. The postholder will be responsible for obtaining quotations for required goods and services and work with the Procurement team to ensure goods/services are delivered as required. 

As teams are based across Wales, good communication skills and the ability to build good working relationships is essential. The postholder will be able to respond efficiently and effectively to requests made by service users to assist in the smooth operation of the service.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

We have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do.  We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement.  Innovation is built into everything that we do. We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values.  We respect and value our people and strive for a culture of compassion and inclusivity.  We are a bilingual organisation, and we have a team of Change Champions who advocate ‘This is Our NWSSP’ our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks. We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Qualifications

Essential criteria
  • NVQ/Chartered Institute of Purchasing and Supply/CILT (Certificate in Logistics Transport)/ Certificate in Business Administration Level 3 or equivalent experience
  • Educated to GCSE standard or equivalent
  • Knowledge and training in use of Oracle or equivalent system

Experience

Essential criteria
  • Experience in Administration processes and procedures in a fast paced office environment
  • Experience in fleet and logistics administration

Skills

Essential criteria
  • High standard of verbal and written communication skills - ability to convey and receive information and complete all necessary documentation actions accurately, legibly within required timescales
  • Logical with common sense approach to problem solving.
  • Ability to work alone with minimum supervision or as a member of a team
Desirable criteria
  • Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
  • Ability to travel independently to other sites. There may be an occasional requirement to travel e.g. to attend meetings/training at other locations

Employer certification / accreditation badges

Customer Service ExcellenceHyderus o ran anabledd - ymroddedigDisability confident committedMenopause Workplace PledgeEnei MemberLexcel Legal Practice Quality MarkRhwydwaith Network 75 logoEmployer pledge demonstrating a commitment to change how we think and act about mental healthEmployer pledge demonstrating a commitment to change how we think and act about mental healthCore principlesPrentisiaethau Apprenticeships

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Hannah Suddick
Job title
HCS Business Support Unit Supervisor
Email address
[email protected]
Telephone number
02921 500676
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