Job summary
Employer heading
Health Courier Services Business Administration Officer
Band 3
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Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed
Job overview
An exciting opportunity has arisen within the NHS Wales Shared Services Partnership Procurement Services, Supply Chain, Logistics & Transport Team function as a Business Administration Officer for the Health Courier Services (HCS). The postholder will be primarily responsible for providing high quality business administrative support to HCS. The base for the position will be Denbigh NHS Regional Stores.
Main duties of the job
The successful applicant will have previous experience working in a similar capacity, ideally in a Supply Chain/Transport function. The postholder will be the first point of contact for HCS administrative tasks and dealing with routine queries including raising requisitions on Oracle. The postholder will be responsible for obtaining quotations for required goods and services and work with the Procurement team to ensure goods/services are delivered as required.
As teams are based across Wales, good communication skills and the ability to build good working relationships is essential. The postholder will be able to respond efficiently and effectively to requests made by service users to assist in the smooth operation of the service.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
We have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do. We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. Innovation is built into everything that we do. We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values. We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate ‘This is Our NWSSP’ our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks. We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria
- NVQ/Chartered Institute of Purchasing and Supply/CILT (Certificate in Logistics Transport)/ Certificate in Business Administration Level 3 or equivalent experience
- Educated to GCSE standard or equivalent
- Knowledge and training in use of Oracle or equivalent system
Experience
Essential criteria
- Experience in Administration processes and procedures in a fast paced office environment
- Experience in fleet and logistics administration
Skills
Essential criteria
- High standard of verbal and written communication skills - ability to convey and receive information and complete all necessary documentation actions accurately, legibly within required timescales
- Logical with common sense approach to problem solving.
- Ability to work alone with minimum supervision or as a member of a team
Desirable criteria
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
- Ability to travel independently to other sites. There may be an occasional requirement to travel e.g. to attend meetings/training at other locations
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Hannah Suddick
- Job title
- HCS Business Support Unit Supervisor
- Email address
- [email protected]
- Telephone number
- 02921 500676
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