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Job summary

Main area
Neurosciences
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
001-AC095-0326
Employer
Cardiff and Vale University Health Board
Employer type
NHS
Site
University Hospital Llandough
Town
Llandough
Salary
£27,898 - £30,615 per annum
Salary period
Yearly
Closing
23/03/2026 23:59

Employer heading

Cardiff and Vale University Health Board logo

Medical Secretary

Band 4

WHO WE ARE:

Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.

Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.

We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:

·         We are kind and caring

·         We are respectful

·         We have trust and integrity

·         We take personal responsibility

OUR REGION:

Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.

 


 

Job overview

We are pleased to offer an exciting opportunity for an experienced and enthusiastic Medical Secretary to join the Neuro-Rehabilitation and Major Trauma Teams working at the University Hospital of Llandough.

The post is full time (37.5 hours) Monday to Friday. The successful applicant will have excellent communication skills and work well within a team.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Main duties of the job

The successful candidate will provide comprehensive administrative and secretarial support to the consultant teams within Neuro-Rehabilitation and Major Trauma at University Hospital Llandough.

Duties are varied but will include acting as first point of contact for patients and relatives, typing of letters, processing incoming/outgoing post, answering departmental phone calls and booking patient appointments.

Working for our organisation

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services.   Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

 

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac 

Person specification

Qualifications

Essential criteria
  • Good general education
  • RSA 3/NVQ or equivalent experience
  • Audio typing and transcription typing
Desirable criteria
  • AMSPAR

Experience

Essential criteria
  • Advanced experience of secretarial/administrative work
  • Demonstrable experience of working in a busy clinical office environment
  • Experience of using initiative
  • Experience of dealing with complex confidential issues
  • Experience of dealing with the public
Desirable criteria
  • Demonstrable experience of working in a multi- disciplinary team

Skills

Essential criteria
  • Proficient in Microsoft Office software, and email and a range of IT software packages
  • Excellent organisational skills
  • Excellent telephone manner and communication skills
  • Ability to prioritise workload
  • To function efficiently under pressure and to meet deadlines
  • Adaptable & flexible in approach to work duties
Desirable criteria
  • Knowledge of NHS systems

Special Knowledge

Essential criteria
  • Knowledge of medical terminology
Desirable criteria
  • Neurosciences experience.
  • Knowledge of the NHS

Personal Qualities

Essential criteria
  • Approachable, Confident, Perceptive, Committed, Motivated, Team player & Conscientious

Other

Essential criteria
  • Ability to work Flexibly across different hospitals
Desirable criteria
  • Welsh Speaker

Employer certification / accreditation badges

Veteran AwareApprenticeships logoAge positiveDisability confident leaderhyderus o ran anableddAccredited Living Wage EmployerDefence Employer Recognition Scheme (ERS) - GoldArmed Forces CovenantDFN Project Search LogoStonewall Top 100 Employers in 2023Stonewall Top 100 Employers in 2023Core principles

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Priya Chankria
Job title
Neurosciences Assistant Service Manager
Email address
[email protected]
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