Job summary
- Main area
- Administration and Clerical
- Grade
- Band 4
- Contract
- Secondment: 9 months (This post is being offered for a fixed term for 9 month period to cover a temporary vacancy)
- Hours
- Full time
- Flexible working
- Job ref
- 082-AC062-1026-A
- Employer
- Health Education and Improvement Wales
- Employer type
- NHS
- Site
- Health Education and Improvement Wales
- Town
- Nantgarw
- Salary
- £28,819 - £31,626 per annum
- Salary period
- Yearly
- Closing
- 19/11/2026 23:59
Employer heading
Senior Project Support Officer
Band 4
We are committed to promoting inclusion at HEIW and we welcome applications from everybody recognising the value that diversity brings to our workforce. To work in the UK, candidates who are not UK or Republic of Ireland (ROI) nationals require sponsorship via a Skilled Worker Visa, unless they have permission to work via another route. Please note that HEIW does not currently hold a licence to appoint skilled workers from overseas by sponsoring them to work in the UK. If successful, candidates from outside of the UK or ROI would be responsible for obtaining their own sponsorship or visa to enable them to work for HEIW - Work in the UK.
This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.
Job overview
This post is fixed term/secondment for 9 months from start date due to service needs.
If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
An exciting opportunity has become available in the Planning and Performance Team in HEIW. We’re looking for someone who is organised, adaptable and able to remain effective in a demanding environment.
It may be extended or made permanent at the end of that period depending on available funding and business requirement.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Main duties of the job
Your responsibilities will include:
· Providing effective project support to help the team deliver its objectives.
· Supporting the planning, monitoring and control of projects and work programmes.
· Maintaining project documentation and governance arrangements, including project plans, change logs and RAID logs.
· Monitoring progress, identifying issues and escalating concerns where appropriate.
· Building positive and effective working relationships with colleagues, managers and stakeholders across different areas of work.
· Planning and prioritising your workload to ensure deadlines are consistently met.
· Supporting multiple managers and areas of work within a small and multidisciplinary team.
· Organising and supporting meetings, including agenda preparation, papers, minute taking and action tracking.
· Preparing and compiling reports and presentations using Microsoft Office applications.
· Using your initiative to work autonomously while also contributing effectively as part of a team.
· Adapting your approach to different people, priorities, working styles and requirements.
Working for our organisation
Health Education and Improvement Wales (HEIW) is the strategic workforce body for NHS Wales with statutory functions that include education and training, workforce planning, workforce development and transformation, leadership and succession planning, and careers. Our purpose is to develop a workforce that delivers excellent care to patients/service users and excellent population health. We are a Special Health Authority working closely with our partners; Social Care Wales, education providers, professional and regulatory bodies and Welsh Government.
HEIW’s is committed to developing an internal culture of choice. Our Values reflect our thoughts, feelings and beliefs in how we will, and will not, behave and treat others:
- Respect for All in every contact we have with others,
- Ideas that Improve: Harnessing creativity and continuously innovating, evaluating and improving,
- Together as a Team: Working with colleagues across NHS Wales and with partner organisations.
HEIW received the HPMA Award for Employee Engagement in 2019.
What you can expect:
- a corporate induction and 90 day Welcome itinerary,
- compassionate leadership,
- a meaningful values based performance appraisal process,
- the opportunity to impact upon health and social care services and the lives and wellbeing of the people of Wales.
Many of our colleagues and stakeholders have commented on the buzz and atmosphere we create by working together as “One HEIW Team”. Do you want to join that team?
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply” now to view in Trac.
Person specification
Other
Essential criteria
- Developed interpersonal skills with the ability to build relationships at all levels.
Desirable criteria
- Welsh Speaker (Level 1) or willingness to work towards
Qualifications & Knowledge
Essential criteria
- Level 4 qualification in a relevant subject or equivalent experience
- Knowledge of techniques for planning, monitoring, and controlling projects.
Experience
Essential criteria
- Experience of working within a demanding/high intensity administrative setting
- Experience of successful team working
Desirable criteria
- Experience of project management
- Experience of working within the NHS or other public sector body.
Skills and Attributes
Essential criteria
- Developed interpersonal skills with the ability to build relationships at all levels.
- Able to plan and prioritise workload in order to meet deadlines and deal effectively with conflicting priorities.
- Ability to work autonomously and equally effective as part of a multidisciplinary team.
- Proficient in use of standard IT packages e.g. Microsoft Office with the ability to master new applications.
Desirable criteria
- Advanced IT skills in a range of desktop applications e.g., Excel, Power BI
Applicant requirements
Welsh language skills are not necessary
Documents to download
Further details / informal visits contact
- Name
- Sophie Evans
- Job title
- Planning & Performance Support Manager
- Email address
- [email protected]
List jobs with Health Education and Improvement Wales in Administrative Services or all sectors





