Job summary
- Main area
- Administrative services
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 001-AC148-0725
- Employer
- Cardiff and Vale University Health Board
- Employer type
- NHS
- Site
- Radyr Health Centre
- Town
- Radyr
- Salary
- £25,313 - £26,999 per annum
- Salary period
- Yearly
- Closing
- 27/07/2025 23:59
Employer heading

District Nurse Team Administrator
Band 3
WHO WE ARE:
Cardiff and Vale University Health Board is one of the largest Integrated Health Board in the UK, employing over 16,000 staff and providing over 100 specialist services. Serving a population of around 500,000 people living in Cardiff and the Vale of Glamorgan, we are focussed on the health and care needs of our local population whilst also working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone and to delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”. We have recently refreshed our strategy, Shaping Our Future Wellbeing, which sets out the Health Board’s Vision for improving the health and wellbeing of the populations we serve by 2035 through the delivery of our strategic objectives; Putting People First, Providing Outstanding Quality, Delivering in the Right Places, and Acting for the Future. We have challenging times ahead, but we are confident that by tackling these challenges together, we can support people to live healthier lives and reduce the unfair differences in the prevalence of illness and health outcomes we see in our communities today. We aspire to deliver outstanding care and treatment for people when they need it, where they need it; care that compares well with the best in the world, but to do so, we need to transform how we deliver services over the next decade and beyond.
We are a values-driven organisation and out goals will only be realised if our values are at the heart of everything we do. Created by colleagues, patients and their families and carers, our values are:
· We are kind and caring
· We are respectful
· We have trust and integrity
· We take personal responsibility
OUR REGION:
Wales has much to offer with miles of stunning coastline, UNESCO world heritage sites and beautiful countryside. Cardiff, the thriving Welsh capital, has something for everyone. It is a fantastic city to live and work in with an abundance of sports, arts and cultural attractions. Situated to the west of Cardiff, the Vale of Glamorgan offers a combination of beautiful Welsh countryside and a dramatic natural coastline, as well as charming towns including Penarth and Cowbridge. Those seeking more culture may find themselves drawn to the National Museum, St Fagan’s Museum of Welsh Life or the Millennium Centre, home of the Welsh National Opera. Whether city life or rural living, Cardiff and the Vale offers the best of both worlds.
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Job overview
We are looking for an Administrator to work as part of the Radyr District Nurse team, to provide high level administration, manage patient referrals, work alongside a shift Co-Ordinator to ensure queries are dealt with in a timely manner, be responsible for day to day filing, answering emails, maintaining office IT systems and ordering stock.
The post holder will need to be highly motivated and possess good communication skills, plus be able to demonstrate excellent typing and interpersonal skills. The successful candidate would benefit from having previous experience of working in a busy and challenging office environment. The post holder will be supported to thrive in a busy, varied and professional working environment.
Main duties of the job
Assisting with management of the PARIS system to ensure all new referrals and changes to current referrals are managed and details added appropriately to the Civica Scheduling system.
To work alongside a shift co-ordinator to ensure patient enquires are dealt with and the daily work list is kept up to date.
Responsible for day to day office duties such as filing, scanning, maintaining office IT systems and ordering of stock via the ORACLE system.
Co-ordinate and manage statistics as requested by District Nurse Sister, ensuring UHB time-scales are adhered to and information is accurate and up to date.
Assist with maintaining and updating staff personnel files.
Maintaining and updating our electronic rostering system with staff shifts and adding in extra Bank shifts where required.
Update and maintain the District Nursing and GP contact spreadsheet’s with on-call details for the team via Excel.
Working for our organisation
Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.
Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.
Detailed job description and main responsibilities
You will be able to find a full Job Description and Personal Specification attached with the supporting documentation or please click - Apply now' to view in Trac.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 or equivalent administrative experience.
- Proficient in use of Microsoft packages i.e. Word, Excel PowerPoint.
Desirable criteria
- Statistical Background.
Experience
Essential criteria
- Development of databases, analytical skills & data presentation
- Previous experience of administrative work
Desirable criteria
- Knowledge of basic office procedures
- Previous NHS experience
- Use of PARIS system
Skills
Essential criteria
- Ability to work well under pressure
Desirable criteria
- Experience dealing with patients and multi-disciplinary team
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Vicky Gardner
- Job title
- Radyr District Nurse Team Leader
- Email address
- [email protected]
- Telephone number
- 02920 762591
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