Job summary
- Main area
- Screening Services
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Hours worked will be on a rota basis, between 07:00 and 20:00, occasional weekend working. Frequent overnight stays will be required.)
- Job ref
- 028-ACS022-0826
- Employer
- Public Health Wales NHS Trust
- Employer type
- NHS
- Site
- Fairway Court
- Town
- Treforest
- Salary
- £28,819 - £31,626 per annum
- Salary period
- Yearly
- Closing
- 12/08/2026 23:59
Employer heading
Health Care Support Worker
Band 4
Welcome to Public Health Wales, the national public health organisation for Wales
Our vision is Working to achieve a healthier future for Wales
To find out more visit Public Health Wales and watch this video about our Strategic Plan
Working together, with trust and respect, to make a difference
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Applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. To support our all Wales service, we particularly welcome applications from Welsh speakers.
Important Note for vacancies offered on a fixed-term or secondment basis.
Individuals who hold permanent (substantive) employment within the NHS may only be appointed via secondment. Approval for a secondment must be obtained from your current line manager prior to submitting an application.
The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.
Job overview
There is an exciting opportunity to join our busy South Wales team as a Healthcare Support Worker (Retinal Photographer), directly delivering screening clinics to participants primarily in the area. The ability to travel between sites is essential for this role to transport equipment in Diabetic Eye Screening vehicles.
We are seeking an enthusiastic and committed individuals to join our team and train as a retinal screener.
If you are…
· Experienced in a patient or customer-facing role in a Health or Social Care setting,
· Passionate about providing high-quality, patient-centred care,
· Dedicated to continuous service improvement,
· Committed to attaining a retinal screening Diploma,
…and hold a full UK driving licence, we would love to hear from you!
About DESW
Our service provides screening to detect early signs of diabetic retinopathy, a complication of diabetes that can lead to vision loss or blindness if left untreated. The screening process involves taking high-quality digital images of the retina (the light-sensitive layer at the back of the eye) to identify any damage to the small blood vessels caused by diabetes.
To learn more about the work we do, please visit Diabetic Eye Screening Wales - Public Health Wales
Main duties of the job
Key Responsibilities:
- Guide participants through screening appointments, ensuring accurate record-keeping.
- Administer eye drops and accurately check pupil dilation within specified timeframes.
- Capture high-quality digital images of the retina using specialised cameras.
- Strictly adhere to DESW protocols and standard operating procedures.
- Drive the Trust's Light Goods Vehicle to clinic venues primarily across West Wales and occasionally other regions within Wales.
Working for our organisation
We are Public Health Wales – the national public health agency in Wales. Our purpose is ‘Working together for a healthier Wales'. We exist to help everyone in Wales live longer, healthier, happier lives. Together with our partners, we work to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.
Our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the leading source of public health information, research and innovation in Wales. In a world facing complex health challenges, our work has never been so important.
We are guided by our Values, 'Working together, with trust and respect, to make a difference'. We are committed to building an inclusive workplace that values equality and diversity. We welcome applications which represent the rich diversity of the communities we serve and are supportive of flexible working arrangements, including part time roles and job sharing.
To find out more about working for us and the benefits we offer please visit https://phw.nhs.wales/careers/
For guidance on the application process, please visit https://phw.nhs.wales/working-for-us/applicant-information-and-guidance/
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
Person specification
Qualifications
Essential criteria
- GSCE (English Language and Mathematics are desirable) or HND or Level 2 NVQ (literacy and numeracy desirable) or equivalent education in relevant Healthcare subject or photography, or relevant equivalent experience.
- Commitment to continuous learning / evidence of CPD
- A good standard of general education
Desirable criteria
- Diploma in Health Screening
- Professional qualification - medical photography
Experience & Knowledge
Essential criteria
- Health or social care experience
- Multi-disciplinary team working
- Direct patient contact / customer facing role
- Understanding of importance of following processes / guidelines
- Interest in photography and / or screening services
Desirable criteria
- Practical photography
- Ophthalmology experience
- Experience of quality systems and process.
- Understanding of diabetic eye disease
- Anatomy of the eye
- Understanding of diabetes
Skills and Attributes
Essential criteria
- Team Worker
- Computer literate - esp windows packages
- Ability to work under pressure
- Good level of manual dexterity
- Ability to work methodically and demonstrate good attention to detail.
- Sympathetic attitude towards patients
- Good communication skills
- Responsible attitude towards patient confidentiality
Desirable criteria
- Awareness of manual handling guidelines
- Understanding of importing/exporting data via networks
Other
Essential criteria
- Normal colour vision to complete assessments involving the use of software to review retina images in specific colours.
- Full driving licence essential as there will be a requirement to drive a light goods vehicle daily, provided by PHW Trust.
- Flexible approach to hours of work Ability to travel throughout Wales with overnight stays
Desirable criteria
- Experience in driving Light goods vehicles (LGV)
- Welsh language speaker
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Paul Murphy
- Job title
- Senior Retinal Screener
- Email address
- [email protected]
- Additional information
If you would like to discuss the role in more detail please contact Paul Murphy via email.
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