Job summary
- Main area
- Podiatry/Orthotics
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- 100-ACS127-0524
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Bronglais General Hospital/Cardigan Integrated Care Centre
- Town
- Aberystwyth/Cardigan
- Salary
- £23,159 - £24,701 per annum pro rata
- Salary period
- Yearly
- Closing
- Today at 23:59
- Interview date
- 02/07/2024
Employer heading
![Hywel Dda University Health Board logo](https://static.trac.jobs/employer-logos/369.png)
Orthotics Officer/Podiatry Assistant
Band 3
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Please be advised that there is a temporary top up for Bands 1,2 and 3 to reflect the incorporation of the top up to the living wage of £12 per hour - £23,465 per annum. This temporary top up will be in place until the annual pay uplift for 2024/25 is confirmed.
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
This post is for a part time, permanent Orthotics Officer/Podiatry Assistant.
The post holder will be responsible for ensuring day to day running of the Podiatry and Surgical appliance office, as well as ensuring that admin tasks are met, and a quality service is delivered.
The role will also include:
Provide assistance to a supervising podiatrist in the delivery of complex podiatric treatment and admin support where necessary.
Assist the podiatrist to carry out foot care and health promotion activities.
To receive and initially deal with telephone and written enquiries and complaints.
Dealing with urgent matters appropriately, ensuring that Department procedures are followed in order to record/follow-up as necessary.
Main duties of the job
Supporting the administrative needs of the Podiatry and Orthotics Service including using the oracle procurement system and the administration of orthotic invoices.
To provide basic foot care to patients of the Podiatry Department under the direction of the Podiatrists and to support the delivery of Podiatry services in all its dimensions.
Responsibility for booking and rearranging of appointments for the Surgical Appliance/Orthotic department and the Podiatry service as required.
Arrange patient appointments including Hospital transport if applicable.
Ensure all clinics are full to capacity.
Ensure that all new applications are processed appropriately.
Action necessary changes to the clinical programme when notified of sickness/absence of clinical staff. To notify patients of cancelled clinics and ensure that these patients are rescheduled as soon as possible
Working for our organisation
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (six of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 02/07/2024.
Person specification
Qualifications & Knowledge
Essential criteria
- Level II or equivalent demonstrable experience of administrative / office skills and knowledge
- Agored level 3 qualification to be undertaken or have equivalent experience
- Will be willing to undertake in house Podiatry assistants training programmes
Desirable criteria
- Knowledge of Patient Admin Systems
- Knowledge of data bases
Experience
Essential criteria
- Experience working with clients on an individual basis
- Significant experience of working in a busy office
- Excellent word processing / spreadsheet skills
Desirable criteria
- Experience in a health care setting
- Extensive experience in dealing with the general public particularly the elderly either on the telephone or face-to-face.
Language Skills
Desirable criteria
- Welsh Speaker (Level 1)
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Enfys James
- Job title
- Service Lead Ceredigion
- Email address
- [email protected]
- Telephone number
- 07974 268129
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