Job summary
- Main area
- Admin and Clerical
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 100-AC309-1025
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Glangwili General Hospital
- Town
- Carmarthen
- Salary
- £27,898 - £30,615 per annum (pro rata if part time)
- Salary period
- Yearly
- Closing
- 09/11/2025 23:59
- Interview date
- 18/11/2025
Employer heading
Cardiology Pathway Coordinator
Band 4
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
This is an exciting opportunity within the cardio-respiratory diagnostic team at Glangwili Hospital for an administrator with excellent organisational and interpersonal skills. We are seeking an administrator to take the lead in supporting cardiac rhythm management services by co-ordinating pacing implant and follow up and the provision of cardioversion.
The postholder will hold the health board waiting list for pacing implant and assist the clinical team from referral of patient to post implant care. They will also co-ordinate cardio-version waiting lists and bookings for Carmarthenshire and Pembrokeshire regions.
We are seeking a highly motivated individual to join our friendly and dynamic team, providing high standards of care and support to patients in Hywel Dda University Health Board.
Main duties of the job
Work as part of a multi-disciplinary team and will provide expertise in the proactive management of the patient pathway from referral to discharge, co-ordinate diaries and schedules within the service to maximise service capacity and booking capacity across multiple health board sites and multiple diagnostic investigations and treatments.
Ensure high levels of patient and clinician satisfaction by being an accessible, customer focused and knowledgeable point of contact for all administrative duties relating to patients’ pathway of care, providing secretarial and administrative support to the clinical staff within the service, including scheduling, typing and recording meeting minutes.
Provide training and support to new and junior staff in the areas where they are expert.
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Detailed job description and main responsibilities
You will register referrals and book appointments for a variety of diagnostic tests, cardiac procedures and follow up care. You will help organise the theatre schedules and prepare documents for multi-disciplinary meetings. You will help the service to manage the in-patient pacing implant demand, reporting the daily health board status of demand and capacity to the management team.
You will find a full job description and personal specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who can communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 18/11/2025.
Person specification
Qualifications and Knowledge
Essential criteria
- Level 4 qualification in a relevant subject such as Administration/ Customer Care or equivalent experience
- Level 3, or equivalent level of competency in Word processing and audio transcription.
- High standard of IT knowledge and evidence of working with systems, databases and spreadsheets
- Experience of working in an administrative post.
- Knowledge of WPAS.
Desirable criteria
- Knowledge and experience of working with HB information systems
Experience
Essential criteria
- Experience of using full range of IT systems and patient data systems.
- Experience of using Microsoft Office, including Word and Excel.
- Experience of scheduling outpatient appointments and/or admissions.
- Experience of working in a multi-disciplinary team.
- Experience of handling patient Complaints.
Desirable criteria
- Experience of working in the NHS – Primary and Acute Service.
- Experience of using digital dictation systems.
Language Skills
Desirable criteria
- Welsh Speaker (Level 1)
Other
Essential criteria
- Ability to travel between sites in a timely manner.
- Flexible approach to needs of the service.
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Nerys James
- Job title
- Cardiac & Respiratory Healthcare Sciences Manager
- Email address
- [email protected]
- Telephone number
- 01267 266300
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