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Job summary

Main area
Administrative
Grade
Band 3
Contract
Permanent
Hours
Part time - 33 hours per week (5 days per week with option to condense to 4 days)
Job ref
100-AC353-1225
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Glangwili Hospital
Town
Carmarthen
Salary
£25,313 - £26,999 per annum pro rata
Salary period
Yearly
Closing
04/01/2026 23:59
Interview date
14/01/2026

Employer heading

Hywel Dda University Health Board logo

Senior Department Administrator, Cardio-Respiratory

Band 3

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

This is an exciting opportunity within the cardio-respiratory diagnostic team at Glangwili Hospital, for an administrator with excellent organisational and interpersonal skills. The post holder will work with the administrative co-ordinator and admin team, booking cardiac and respiratory diagnostic investigations and cardiac procedures, delivering services efficiently and to the highest standards.

The successful candidate must have excellent communication skills, as communicating sensitively with patients and colleagues is essential. An understanding of the departments core work, patient clinical pathways and experience using hospital systems would be beneficial. However, an enthusiasm for the provision of high-quality services, eagerness to learn and develop, and excellent organisational skills to prioritise work and meet deadlines is highly regarded. 

The role will be based on the Glangwili General Hospital site. The hours will be worked between Monday and Friday and between 8am-6pm, with potential options for a  4 or 5 day working week.

Main duties of the job

The post-holder will undertake a wide range of duties including:

  • Registering referrals, booking appointments, and recording outcomes for cardiac and respiratory diagnostic investigations and appointments.
  • Facilitating the delivery of timely care, by ensuring lists clinic schedules are maximised.
  • Responding to patient and staff enquiries by phone, email and in person.
  • General administrative support of day-to-day service operations.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who can communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 14/01/2026

Person specification

Qualification and Knowledge

Essential criteria
  • General standard of education; 5 GCSE’s or equivalent.
  • Level 3 qualification e.g. A Levels/ NVQ 3 qualifications specific to administrative and secretarial role.
  • Willing to undergo departmental training and improve knowledge and skills through further training.
Desirable criteria
  • Knowledge of cardiac and respiratory diagnostic procedures

Experience

Essential criteria
  • Previous experience of working in an administrative / office environment.
  • Experience in minute taking and organising meetings and events
  • Computer literate and proficient in using Microsoft Office suite (Word, Excel, Power Point and Outlook) including use of internet search engines.
  • Experience of data entry and maintaining spreadsheets.
  • Experience of dealing with public, health care professionals and health board staff at all levels.
  • Experience of working within a team environment
Desirable criteria
  • Experience of working within NHS.
  • Experience of managing equipment or resources required for services

Language Skills

Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Laugharne Jones
Job title
Diagnostic Coordinator
Email address
[email protected]
Telephone number
01267 266300
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