Job summary
- Main area
- Business Manager
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 100-AC280-0925
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Tudor House
- Town
- Carmarthen
- Salary
- £31,516 - £38,364 per annum (pro rata if part time)
- Salary period
- Yearly
- Closing
- 29/09/2025 23:59
- Interview date
- 06/10/2025
Employer heading

Business Manager / Rota Manager MH&LD
Band 5
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
An exciting opportunity has arisen to work as Business Manager/ Rota coordinator within Medical Services for Mental Health & Learning Disabilities continuing care group.
We are looking for an individual who is able to divide their time effectively throughout the dual role to provide strategic business support and operational rota support ensuring the smooth, safe and efficient operation of Medical Services.
The post holder will need to demonstrate organisational, planning and time management skills, and who can work well under pressure and to tight timescales. You will be responsible for the provision of an efficient, high quality business performance and planning process for the Medical Services.
The role involves Medical Workforce Co-ordination managing complex medical rotas across multiple specialties and 3 counties ensuring adequate cover and skill mix. Help manage leave, sickness, and emergency cover to maintain uninterrupted service delivery. You will provide operational and business support to act as a liaison between clinical teams, HR, finance and operational management.
Main duties of the job
The post holder will be using data to identify areas requiring support to meet Welsh Government targets and developing data capture systems where needed. You will need to be able to demonstrate advanced digital skills with a good experience of working with databases, spreadsheets and other software.
Monitor medical staffing budgets including locum usage and job plan alignment. This role ensures that medical staff are strategically managed, operational risks are mitigated, and services are delivered efficiently supporting the Clinical Lead of the Clinical Care Group.
To ensure that information and documentation is provided in a timely fashion and readily available for meetings and discussions, including preparing reports, agendas, minutes, statistics and other similar documents.
Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user
experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we
welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board
offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 06/10/2025
Person specification
Qualifications & Knowledge
Essential criteria
- RSA III or equivalent demonstrable experience of typing plus experience of working in an administrative/business environment
- Appropriate degree level qualification or equivalent experience
- Fully proficient in the use of IT software packages including Word, Excel, PowerPoint, Email, Electronic Diaries and Internet.
- Ability to collate, analyse and draw conclusions from data and present reports in a variety of formats
Desirable criteria
- Knowledge of Rota’s and European Working Time Directive/ New Deal
- Management qualification.
Experience
Essential criteria
- Significant experience in an administrative/business role
- Extensive previous experience of working with healthcare
- Experience of taking and transcribing detailed minutes
- Awareness of data protection and confidentiality legislation
- Experience of report writing and excellent organisational and planning skills.
Desirable criteria
- Previous experience of working in a Mental health setting.
- Experience of working in partnership with stakeholders.
Language Skills
Desirable criteria
- Welsh Speaker (level 1)
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Bronwyn Coltman
- Job title
- Admin manager
- Email address
- [email protected]
- Additional information
Elaine Wade
Business Manager for S-CAMHS
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