Job summary
- Main area
- Emergency Department
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Part time - 30 hours per week
- Job ref
- 100-AC302-1025
- Employer
- Hywel Dda University Health Board
- Employer type
- NHS
- Site
- Glangwili General Hospital
- Town
- Carmarthen
- Salary
- £27,898 - £30,615 per annum pro rata
- Salary period
- Yearly
- Closing
- 22/10/2025 23:59
- Interview date
- 05/11/2025
Employer heading

Emergency Unit Administrator
Band 4
Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.
If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]
To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs
Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.
Job overview
We are seeking a proactive and highly organised individual to provide comprehensive secretarial and administrative support to Consultants and their medical team. This role involves managing sensitive patient records, coordinating communications with healthcare professionals and patients, and maintaining clinical documentation with discretion and accuracy. You will also be responsible for coordinating Emergency Department rotas across multiple staff groups and handling associated administrative tasks. This is a pivotal role requiring excellent communication skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment.
Main duties of the job
Provide a comprehensive secretarial and administrative support service to the Consultant and designated medical staff and their teams.
Be responsible for maintaining records, both manually and on a computer system and demonstrate the ability to handle sensitive and confidential patient information i.e. clinical letters, investigations and results.
Act as the first point of contact for all methods of communication on behalf of the Consultant and his/ her medical team from GP’s, patients and relatives, Consultants and other Hospitals.
Be responsible for the coordination and maintenance of the Emergency
Department rotas across multiple staff groups and any associated
administration tasks.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Working for our organisation
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
Numerous locations providing mental health and learning disabilities services;
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Detailed job description and main responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 05/11/2025.
Person specification
Qualifications & Knowledge
Essential criteria
- RSA/OCR III or equivalent demonstrable experience of typing plus experience of a full range of duties working in an administrative / office environment
- Knowledge of Medical / Healthcare Terminology
Desirable criteria
- Medical terminology qualification
- AMSPAR
Experience
Essential criteria
- Previous medical secretarial experience.
- Working knowledge of patient database systems.
Desirable criteria
- NHS experience
Language Skills
Desirable criteria
- Welsh Speaker (Level 1)
Other
Essential criteria
- Flexible approach to needs of the service
Applicant requirements
Welsh language skills are desirable
Documents to download
Further details / informal visits contact
- Name
- Mrs Emma Green
- Job title
- Emergency Department Office Manager
- Email address
- [email protected]
- Additional information
Mrs Laura Tipping
Business Manager Unscheduled Care
01267 229663
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