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Job summary

Main area
Trauma & Orthopaedics
Grade
Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
100-AC236-0826
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Glangwili General Hospital
Town
Carmarthen
Salary
£28,819 - £31,626 per annum
Salary period
Yearly
Closing
31/08/2026 23:59
Interview date
07/09/2026

Employer heading

Hywel Dda University Health Board logo

Senior Medical Secretary - Trauma & Orthopaedics

Band 4

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

Job overview

This is an opportunity to join the Trauma & Orthopaedics Team at Glangwili General Hospital. 

Applications are invited from efficient and suitably qualified individuals for the post of a full time Band 4 Medical Secretary within the T&O Team based at Glangwili General Hospital, Carmarthen on a permanent basis.

Main duties of the job

Working 37.5 hours per week, the successful candidate will be required to support the delivery of a comprehensive and quality secretarial service to the Consultants and their teams. 

You will undertake a broad range of administrative and secretarial duties, including the receipt and distribution of correspondence, audio transcription, and the preparation of highly sensitive letters and reports, ensuring strict confidentiality is maintained at all times. The role also involves the accurate operation of the Health Board’s patient database systems.

The successful candidate will be expected to demonstrate exceptional organisational skills, alongside a flexible and adaptable approach to an evolving workload. The ability to work independently, exercise sound judgement, and apply tact and diplomacy in a professional healthcare environment is required, as are well-developed communication skills.

Applicants must possess demonstrable experience in the use of Microsoft Word, Excel, PowerPoint, and email systems. Proven secretarial expertise, including audio typing skills, is required, together with a sound understanding of medical terminology.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. 

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 07/09/2026

Person specification

Qualifications and Knowledge

Essential criteria
  • Level 3 qualification (e.g. A Levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative / office skills and knowledge
  • Experience of a full range of duties working in an administrative / office environment
  • Knowledge of Medical / Healthcare Terminology
Desirable criteria
  • Secretarial training

Exerience

Essential criteria
  • Experience of working in an administrative / office environment
  • Familiar and competent with Microsoft IT packages, especially Word, Excel and Powerpoint
  • Experience of setting up spreadsheets, databases
  • Familiar and confident using email and searching the internet
Desirable criteria
  • Experience of working in a multidisciplinary team.

Other

Essential criteria
  • Flexible approach to needs of the service
Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Sue Roohi
Job title
Medical Secretary Coordinator
Email address
[email protected]
Telephone number
01267 283273
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