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Job overview

Hywel Dda University Health Board are seeking an organised and motived person for a Band 3 Physiotherapy Administrative role.

We are seeking an enthusiastic person who will be part of our Acute and Community team in Pembrokeshire. The role may involve the need to assist in cross site cover between sites in the Pembrokeshire area.

Main duties of the job

Excellent IT skills in Word, Excel, PowerPoint and E-Mail are essential, and knowledge of electronic record management systems (WPAS and WCP) will be beneficial to assist in the administrative duties of the physiotherapy service and inputting data.

This will include the efficient coordination and booking of patients and managing clinician diaries.  The post holder will be the first point of contact for visitors to physiotherapy services, making appointments and dealing with queries in a friendly and personable way.

The post-holder will be responsible for maintaining records on a computerised system. They will demonstrate the ability to handle sensitive and confidential patient information (clinical letters, investigations and results).

They will facilitate continuous monitoring of the physiotherapy service by supporting validation of waiting lists and through the production of monthly reports from Health Board Information Systems. 

This is an exciting opportunity for someone who wants to develop their skills in a friendly supportive and dynamic department.

The role may involve travelling to and working across other hospital sites in support of service delivery.

Working for our organisation

Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 11,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services for around 384,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
•    Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest;
•    Seven community hospitals: Amman Valley and Llandovery in Carmarthenshire; Tregaron, Aberaeron and Cardigan in Ceredigion; and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire;
•    48 general practices (four of which are managed practices), 47 dental practices (including three orthodontic), 99 community pharmacies, 44 general ophthalmic practices (43 providing Eye Health Examination Wales and 34 low vision services) and 17 domiciliary only providers and 11 health centres;
•    Numerous locations providing mental health and learning disabilities services;
•    Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.