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Job summary

Main area
Medicine
Grade
Band 3
Contract
Permanent
Hours
  • Part time
  • Job share
18.75 hours per week (Monday - Friday)
Job ref
100-AC350-1225
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Withybush General Hospital
Town
Haverfordwest
Salary
£25,313 - £26,999 per annum pro rata
Salary period
Yearly
Closing
29/12/2025 23:59
Interview date
08/01/2026

Employer heading

Hywel Dda University Health Board logo

Administrative Officer

Band 3

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

Are you passionate about making a real difference in people’s lives?

We’re looking for a motivated and enthusiastic individual to become a key part of our respiratory team in Hywel Dda.

In this exciting role, you’ll work alongside a multidisciplinary team dedicated to delivering high-quality, equitable care to individuals living with respiratory conditions. You’ll play a vital part in supporting the service through independent administrative and secretarial duties ensuring everything runs smoothly, professionally, and confidentially.

If you're ready to bring your skills, initiative, and positivity to a team that values excellence and compassion, we’d love to hear from you!

Main duties of the job

The post holder will provide a range of administrative and secretarial duties that supports the need of the team: 

The post holder will maintain and keep databases up to date and provide information for reporting purposes as required.  

Prioritise daily work to comply with needs of team.  

Accessing of Internet for resources, information and receiving and sending information via email.   Utilise a range of clinical interfaces such as Welsh PAS.
 
Plan workload within time restraints ensuring any meeting deadlines are met i.e. sending out appointments, records.  
  
Distributing agenda’s, papers to members of the team.  
  
To answer the telephone and be responsible for recording messages accurately and concisely and ensuring the relevant team member receives the messages.  

Provide clerical support, organising and arranging appointments as required. 

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

We are open to candidates who wish to share the hours, and have some flexibility around start and finish times. However, the working days must be between Monday to Friday to ensure consistency with others in the team.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user 
experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interview will be held on 08/01/2026

Person specification

Qualifications & Experience

Essential criteria
  • Level 3 qualification (e.g. A Levels, AS Levels, NVQ3) or equivalent demonstrable experience of administrative / office skills and knowledge

Experience

Essential criteria
  • Experience of working in an administrative / office environment
  • Familiar and competent with Microsoft IT packages, especially Word, Excel, PowerPoint
  • Familiar and confident using email and searching the internet
Desirable criteria
  • Experience of working in a multidisciplinary team

Language Skills

Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Tanya Howells
Job title
Lead Respiratory Nurse
Email address
[email protected]
Telephone number
01437 773867
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