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Job summary

Main area
Mental Health
Grade
Band 3
Contract
Permanent
Hours
Full time - Shift pattern consists of; Early shift - 07:00-15:00 Late shift - 13.30-21.30 Night shift - 21:15-07:10
Job ref
100-ACS207-1025
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
St Non Ward, Bro Cerwyn Centre
Town
Haverfordwest
Salary
£25,313 - £26,999 per annum
Salary period
Yearly
Closing
09/10/2025 23:59
Interview date
17/10/2025

Employer heading

Hywel Dda University Health Board logo

Nursing Support Worker (Mental Health)

Band 3

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

An exciting opportunity has arisen for the post of Nursing Support Worker, Band 3 on St Non Ward which is an Older Adult Mental Health Ward in Haverfordwest.

The successful applicant will have experience of working in an acute assessment in-patient setting and will demonstrate dynamic and innovative practice for the care of older adults with complex mental health needs.

The Nursing Support Worker is a vital part of the multidisciplinary team, contributing to the patients' assessment and treatment pathway in several vital ways.

The successful applicant will be  working under the guidance of registered nurses.

The Nursing Support Worker will be expected to engage in a variety of interventions with patients, ranging from direct nursing care, working in accordance with observation and engagement policies, monitoring physical health and supporting the assessment process to enable holistic care for the patient. 

If you enjoy the challenge of working in a busy and rewarding setting, we would like to hear from you. 

Successful applicants will work as part of a multi-disciplinary team but must be able to work flexibly to suit the needs of the service and within a shift system providing 24 hour a day cover, 365 days a year which includes nights. 

Interviews to be held on 17/10/2025

Main duties of the job

To work as part of the multidisciplinary team delivering care to patients/service users experiencing mental health needs in the community/home setting or inpatient services, with support and supervision provided by a registered healthcare professional.

Undertakes or supports personal care activities, daily living skills/tasks and clinical care duties with minimal support and supervision as delegated by a registered healthcare professional in accordance with the HEIW All Wales Guidelines for Delegation.

Supports the enhanced observation of patients who present as a high risk to themselves or others due to a mental health, cognitive or clinical condition.

Ensures the registered healthcare professional is regularly updated on the patients/client’s condition and progress.

Ensures the working environment is safe and hygienic following infection prevention and control policies and processes.

Contributes to the teaching and supervision of students and junior staff.

Delivers role in accordance with Health Board/Trust Values and Code of Conduct for HCSW’s in Wales including maintaining physical, procedural and relational security.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person specification

Qualification & Knowledge

Essential criteria
  • Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses.
  • Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW).
  • Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR).
  • Ability to be able to complete certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA) during induction.
Desirable criteria
  • Certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA).

Experience

Essential criteria
  • Experience of working within a relevant heath or social care environment, providing direct patient care.
Desirable criteria
  • Experience of working with patient groups relevant to area of practice.
  • Experience of working within the NHS.

Skills and Attributes

Desirable criteria
  • Welsh Language Skills Level 1

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegMindful employer.  Being positive about mental health.Disability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Symone Rozblat
Job title
Ward Manager
Email address
[email protected]
Telephone number
01437772871
Additional information

Gemma Smith ward Sister 

Milly Stowell ward Sister 

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