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Job summary

Main area
Primary Care
Grade
Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
100-AC319-1125-A
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Health Board wide
Town
Health Board wide
Salary
£40,559 - £48,841 per annum
Salary period
Yearly
Closing
26/04/2026 23:59

Employer heading

Hywel Dda University Health Board logo

Primary and Community Academy Education & Training Development Officer

Band 6

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

Job overview

We are searching for a motivated and enthusiastic individual to support the development of local and national  education and training initiatives for the primary care and community services workforce. 

This role will work closely with the Academy Manager and Clinical Lead, to develop and deliver a comprehensive programme of multi-professional education, aligned with the development of Community by Design and other strategic priorities of both the Health Board and Health Education and Improvement Wales (HEIW). 

The post holder will work in partnership with a wide range of stakeholders across General Medical Services, Dental, Pharmacy and Optometry services, as well as community services, to strengthen workforce development and embed innovative new processes to support high quality education and training across the region.

Main duties of the job

  • Lead the management and coordination of programme and course applications, acting as a central point of contact for key stakeholders 
  • Develop and maintain effective systems, processes and business planning arrangements aligned to national workforce and education priorities. 
  • Coordinate the delivery of work programmes, ensuring activities are delivered within agreed timescales, quality standards and available resources.
  • Plan, organise and facilitate stakeholder events, training activity and engagement sessions to support programme delivery.
  • Build and maintain relationships with internal and external partners to support collaborative working, knowledge sharing and service improvement.
  • Lead and contribute to service review and improvement activity using recognised methodologies to drive modernisation and workforce development.
  • Analyse and interpret workforce intelligence, performance information and feedback to identify risks, trends and opportunities, producing clear reports and recommendations.
  • Monitor education and training programmes including contracted provision, ensuring effective governance, quality assurance and compliance with agreed outcomes. 
  • Support effective financial management, including monitoring budgets, overseeing procurement activity and ensuring value for money, deputising for the Academy Manager as appropriate.
  • Contribute to audit, research, evaluation and policy development to drive continuous improvement and deliver high quality outcomes.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 07 or 08/05/2026.

Person specification

Qualifications and/or Knowledge

Essential criteria
  • Educated to Degree level or equivalent experience in a field related to healthcare or education
  • Awareness of national priorities and drivers for change
  • Project and/or Programme management office qualification, PRINCE2, MSP or equivalent experience
  • Further project management knowledge to post graduate diploma level equivalent
Desirable criteria
  • An understanding of primary and community services gained from relevant experience or within the sector

Experience

Essential criteria
  • Experience of establishing and improving administration systems to ensure smooth service delivery
  • Experience of successful team working
  • Experience in building /developing internal and external networks with stakeholders
  • Experience in monitoring and tracking performance against delivery plans and producing reports for senior review
Desirable criteria
  • Experience of working within the NHS or other public sector body
  • Experience of working in an educational organisation or environment and an understanding of quality management frameworks within an educational context
  • Experience of working with Higher Education organisations and/or regulatory bodies
  • Experience in producing communications material to support training/education programmes and developing content for websites

Language Skills

Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Samantha Hughes
Job title
Primary Care & Community Services Academy Manager
Email address
[email protected]
Telephone number
07977661143
Additional information

Please contact Samantha Hughes for any additional information

[email protected]

07977661143

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