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Job summary

Main area
Secretarial
Grade
Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
100-AC008-0126
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Meddygfa Penrhyn / Peninsula Practice
Town
Solva
Salary
£25,313 - £26,999 per annum
Salary period
Yearly
Closing
25/01/2026 23:59
Interview date
03/02/2026

Employer heading

Hywel Dda University Health Board logo

Clinical Secretary/Administrator - GP Practice

Band 3

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


 

Job overview

An opportunity has arisen for a Clinical Secretary in Meddygfa Penrhyn in the beautiful rural location of  Solva. The role will support the GPs and designated medical staff and their teams with secretarial and administrative support. 

You will be part of a large and diverse team and would be expected to work hours over Mon-Fri.

The post holder will be responsible for maintaining files both electronically and manually, be able to handle sensitive and confidential patient information.

You will have a range of duties and these are highlighted in the Job Description but there maybe times where the Management Team may ask you to help take minutes, help with the team on reception or carry out any other administrative tasks.

Main duties of the job

Key responsibilities will entail scanning, read-coding and summarising of notes. Organising and maintaining Chronic Disease Clinics/Registers and working closely with the Nursing team and Clinical Lead. Support Management and the Reception team in the business continuity of the day to day running of the surgery. Manage and Support the completion and correct invoicing of the Non-NHS work that arrives in the surgery and that it is completed within GDPR regulations.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

 

 

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

Other duties will include a general Medical Secretarial and administrative service to the clinical staff within the Practice which may include audio typing transcription of clinical information. Accurate filing, both physically and electronically of patient information in a timely manner. Read coding of medical information from clinical and electronic correspondence on to the patient notes for which advanced keyboard skills and accuracy will be required. Summarisation of new patient records. CDM ensuring patients on these registers are regularly monitored in line with clinical protocols. Manage Non NHS work ensuring it is completed and invoiced correctly and inline with GPDR regulations. Assist with other clinical tasks as required such as scanning, opening mail and sorting. Liaise in a professional manner with patients, relatives, carers, colleagues GPs and other HCP. Be a point of contact for reception when they are dealing with complex telephone or face to face enquires and support dealing with distressed/angry patients. Manage time effectively to ensure work is completed within set timescales. 

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 03/02/2026.

 

 

 

Person specification

Qualifications and Knowledge

Essential criteria
  • RSA/OCR Stage 3 or equivalent level of competency in Word Processing and Audio Transcription
  • 5 GCSE or equivalent
  • Knowledge of software programmes eg. Microsoft packages, email, internet and databases
  • Knowledge of a range of secretarial procedures
  • Proof of appropriate Continuous Professional Development
  • Knowledge of Read coding and Summarising medical records
Desirable criteria
  • NVQ Level II Administration
  • Working towards a medical terminology qualification
  • Familiar with Practice clinical systems eg Vision, WCEG

Experience

Essential criteria
  • Previous secretarial and/or administration experience
  • Health Service or GP Practice experience – familiar with the use of medical terms
  • Previous Read coding and summarising experience

Language Skills

Desirable criteria
  • Welsh Speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Jayne Williams
Job title
Practice Manager
Email address
[email protected]
Telephone number
01437 721306
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