Job summary
- Main area
- Participation and Engagement Worker
- Grade
- NHS AfC: Band 4
- Contract
- Fixed term: 12 months
- Hours
- Full time
- Flexible working
- Job ref
- 373-CSS1034
- Employer
- Cheshire and Wirral Partnership NHS FoundationTrust
- Employer type
- NHS
- Site
- Redesmere, Countess of Chester Health Park
- Town
- Chester
- Salary
- £25,147 - £27,596 per annum
- Salary period
- Yearly
- Closing
- 08/05/2024 23:59
Employer heading
Participation and Engagement Worker
NHS AfC: Band 4
Job overview
Cheshire and Wirral Partnership Lead Provider Collaborative Commissioning Team have an exciting opportunity for a person with great communication skills and a passion for patient care.
We are seeking a proactive and enthusiastic Participation and Engagement Worker to join our dynamic team. As the Participation and Engagement Worker, you will champion the ethos of participation and engagement, ensuring that the voices of all stakeholders are heard and valued.
This vacancy is 12 months fixed term
Main duties of the job
The Participation and Engagement worker plays a pivotal role in organizing the participation of service users and stakeholders to inform service development. You will ensure that participation is a positive and mutually beneficial experience for everyone involved, addressing any barriers to access or support that may arise.
You will support the transformation of services by cultivating a wide network of stakeholders and championing participation within the organization and partner agencies. Recognizing the importance of vulnerable and protected groups, they ensure their active engagement in service design processes.
You will identify involvement opportunities for service users, provide necessary support, and remain flexible in engagement approaches to maximize opportunities. You must work across districts to ensure equal engagement opportunities and coordinate service user involvement during recruitment. Upholding professional standards, attending collaborative meetings, fostering innovation, maintaining relationships, providing updates through newsletters, leading digital platform development, and collating feedback are among your key duties.
Working for our organisation
CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.
Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.
We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.
CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.
To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.
We welcome applications from people who have direct experience of accessing our services.
Detailed job description and main responsibilities
Please download a copy of the job description for full details.
Recruitment selection processes are based on competence (see Person specification) and values.
CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. A ‘Guide to completing your application form’ can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Silver’ award with the MOD Defence Employer Recognition Scheme (DERS).
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.
Good luck with your application. We hope to welcome you to Team CWP very soon.
Person specification
Qualifications
Essential criteria
- Educated to NVQ 3 level of qualification and previous proven experience
Desirable criteria
- Relevent qualification in Participation and Engagement
Knowledge and Expertise
Essential criteria
- Good knowledge of Participation and Engagement principles
- Knowledge of safeguarding and the appropriate referral pathways
- Good communication skills and the confidence and ability to deliver training and presentations
- Ability to build relationships and develop networks with stakeholders
- Good understanding of Equality and Diversity in relation to area of work.
Experience
Essential criteria
- Experience of working within participation and engagement
- Experience of organising, delivering and evaluating engagement opportunities including service user feedback.
- Experience of communicating with a range of groups; inc. service users, stakeholders, third sector partners
- Experience of managing a digital platform including social media.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Fiona Jenkins
- Job title
- Head of Experts by Experience
- Email address
- [email protected]
- Telephone number
- 07500 762489
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