Skip to main content
Please wait, loading

Job summary

Main area
Diagnostics & Pharmacy
Grade
Band 2
Contract
Permanent
Hours
Part time - 15 hours per week (Hours will be worked Saturday + Sunday 08:00 - 16:30)
Job ref
210-2026-533
Employer
Countess of Chester Hospital NHS Foundation Trust
Employer type
NHS
Site
Countess of Chester Hospital
Town
Chester
Salary
£25,272 pa pro rata
Salary period
Yearly
Closing
10/08/2026 23:59
Interview date
20/08/2026

Employer heading

Countess of Chester Hospital NHS Foundation Trust logo

Clerical Officer

Band 2

Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.  

Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation

Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.

As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit. 

Job overview

Working Part time: 15 hours per week - Saturday & Sunday 08:00 - 16:30

An exciting opportunity has arisen to join the Radiology Administration Team at The Countess of Chester Hospital. This weekend role is ideal for an organised, proactive, and enthusiastic administrator who enjoys working in a busy environment and is committed to delivering excellent patient-focused service.

As a Weekend Radiology Administrator, you will provide essential administrative support across The Countess of Chester Hospital and Ellesmere Port Hospital, helping to ensure the smooth and efficient delivery of Radiology services. The role requires confidence working independently, excellent computer skills, and the ability to manage a varied workload while maintaining professionalism and attention to detail.

We are looking for someone with previous administrative experience, preferably within a healthcare setting, who has excellent organisational, communication, and problem-solving skills. You should be able to work effectively both independently and as part of a supportive team, while remaining flexible, reliable, and committed to delivering high-quality service to patients and colleagues.

In return, you will join a welcoming and experienced team where your contribution is valued. This is an excellent opportunity to develop your NHS career, gain experience across two hospital sites, and make a meaningful difference to patient care every weekend.

 

Main duties of the job

In this varied and rewarding role, you will support the delivery of a high-quality Radiology service by providing comprehensive reception and administrative support, ensuring the department operates efficiently and patients receive an excellent experience from arrival to departure.

You will manage, book, and amend patient appointments in line with clinical guidance, Trust Access Policy, and Patient Pathway standards, maintaining accuracy and attention to detail. You will communicate professionally with patients, consultants, clinicians, and colleagues, building positive working relationships and delivering outstanding customer service.

The role requires confident IT skills, including Microsoft Office applications, to support the department's daily operations. Full training will be provided in the Cerner patient administration system, and knowledge of medical terminology would be advantageous.

Working across both The Countess of Chester Hospital and Ellesmere Port Hospital, you will contribute as part of a supportive team, demonstrating flexibility, reliability, and a willingness to adapt to changing service demands. This is an excellent opportunity for an organised and motivated administrator who thrives in a busy environment and is committed to delivering safe, efficient, and patient-centred care while making a meaningful difference to the patient journey.

Working for our organisation

 The Trust’s services are provided from three locations:

• The Countess of Chester Hospital: providing 473 general and acute beds.
• Ellesmere Port Hospital: providing 60 beds as a rehabilitation, intermediate and outpatient facility.
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Countess of Chester Hospital NHS Foundation Trust employs 5,964 staff (headcount) to provide care and treatment to a population of over 400,000 people living in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire.

The Trust works collaboratively within the wider Cheshire and Merseyside Integrated Care System. Due to its location on the border with North Wales, the Trust also works closely with the Betsi Cadwaladr University Health Board.

The Trust treats patients from England and some parts of Wales. During 2024/2025, there were approximately 643,000 patient attendances (inpatient, A&E, outpatient and diagnostic) ranging from a simple outpatient appointment to major cancer surgery

 

Detailed job description and main responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ 

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post.

If a DBS is required for your role, you are encouraged to enrol for the DBS Update Service. A small annual fee applies which is payable to the DBS Service. Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.​

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants requiring sponsorship may wish to determine the likelihood of obtaining sponsorship for this position by assessing themselves against the criteria on the gov.uk website - https://www.gov.uk/check-uk-visa.

The Trust will not sponsor where the starting salary does not meet immigration rules

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.​

Person specification

Qualifications

Essential criteria
  • Educated to GCSE level or equivalent in English
Desirable criteria
  • NVQ Level 2 or equivalent in Business Administration

Knowledge and Experience

Essential criteria
  • The ability to prioritise work load, work on own initiative and work unsupervised.
  • Computer literate with a working knowledge of Microsoft Office Software, including Word, Excel, PowerPoint, Access & Outlook
  • Previous experience of working in a similar environment
Desirable criteria
  • A working knowledge of the Cerner system would be advantageous

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerJAG Accredited

Documents to download

Apply online now

Further details / informal visits contact

Name
Michelle Griffiths
Job title
Office Manager
Email address
[email protected]
Telephone number
01244 366723
Apply online nowAlert me to similar vacancies