Job summary
- Main area
- ICP & Therapies
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Over a seven day service)
- Job ref
- 210-2025-774
- Employer
- Countess of Chester Hospital NHS Foundation Trust
- Employer type
- NHS
- Site
- Countess of Chester Hospital
- Town
- Chester
- Salary
- £27,485 - £30,162 pa
- Salary period
- Yearly
- Closing
- 16/12/2025 23:59
Employer heading
Senior Community Support Worker
Band 4
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.
Job overview
Working Full time: 37.5 hours per week
We are looking for a Senior Community Support Worker to work within the Rapid Response Team, providing an early supported discharge service to patients from the Countess of Chester Hospital & Ellesmere Port Hospital.
The post involves assisting patients with their activities of daily living, providing resettlement, rehabilitation & care to patients in their own home, delivered in accordance with the patient’s Care Plan.
The post holder will support therapists and nurses with their patient caseload and have general administrative and housekeeping tasks as required to facilitate the smooth running of the service.
Main duties of the job
This person will also support the Band 3 Community Support Workers to manage their caseload and have some basic line management responsibilities. They will need to use their organisational and clinical skills to allocate work and react to service demands.
This person will use their clinical knowledge and excellent communication skills to reduce care as indicated and to refer patients on to relevant community pathways.
Working for our organisation
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
- The Countess of Chester Hospital: providing 438 general and acute beds
- Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
- Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Trust employs over 5916 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 411,000. This includes 361,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Please note applicants will be required to pay for their DBS check. Costs will be deducted from their salary over the first three months of employment.
You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application.
Person specification
Qualifications
Essential criteria
- NVQ level 4 or equivalent
- ECDL or CLIAT qualification
Experience
Essential criteria
- Significant experience working in a health or social care setting, working as a therapy assistant
- Experience of delivering therapy programmes to patients with complex needs
- Supervisory experience
- Knowledge of a range of presenting conditions and implications for swallowing and communication
- Carry out interventions using a criteria led discharge protocol
- Able to undertake reviews and amend action plans accordingly
Desirable criteria
- Understanding of professional conduct
- Health, safety and risk awareness
- Experience of undertaking reviews and amending action plans
Skills
Essential criteria
- Excellent verbal skills
- Able to demonstrate ability to use basic Microsoft packages such as Word, Excel, PowerPoint
- Good level of literacy skills to complete therapy documentation and referrals to other services
- Able to communicate with a range of professionals, patients and relatives regarding patient treatment plans both in the hospital and in the community
Desirable criteria
- Working knowledge of Meditech system
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Gina Gerrard
- Job title
- Rapid Response Team Leader
- Email address
- [email protected]
- Telephone number
- 01244 365240
- Additional information
Alternative contact number 01244 36 6914.
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