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Job summary

Main area
Assistant Personal Assistant
Grade
Band 3
Contract
Fixed term: 6 months
Hours
Full time - 37.5 hours per week
Job ref
412-DCSS-01438
Employer
Mid Cheshire Hospitals NHS Foundation Trust
Employer type
NHS
Site
Leighton Hospital
Town
Crewe
Salary
£22,816 - £24,336 pa pro rata
Salary period
Yearly
Closing
06/05/2024 23:59

Employer heading

Mid Cheshire Hospitals NHS Foundation Trust logo

Assistant Personal Assistant - APA - Dermatology

Band 3

Job overview

This is a fixed term post for 6 months.

A rare and exciting opportunity has arisen to join our Dermatology team as an Assistant Personal Assistant (APA) to support a very busy department. 

The post holder will be required to provide secretarial support and general office duties to a high standard, predominantly medical audio typing.     The post holder will need to be flexible in their working with good prioritisation skills.

Audio typing, excellent accuracy, attention to detail and communication skills are essential for this post.  You will be liaising with various individuals from patients, peers, nursing staff to consultants.  The ability to work under pressure, prioritise your workload and use your own initiative are also essential in this role.  A good knowledge of excel, outlook and word is essential.  However, medical terminology and experience using the internal PCS system is desirable but not essential.

Main duties of the job

  • Medical audio typing
  • Secretarial support 
  • General administration duties 
  • Telephones / voicemail 
  • RTT validations
  • Updating waiting lists 
  • Keeping up to date with mandatory training

Working for our organisation

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

Detailed job description and main responsibilities

Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales.

Assist with managing diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that all Consultants/clinical professional teams/others are briefed on any difficulties, problems or issues.

Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients.

Be fully conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of patients and/or health information, and being able to obtain information using the Internet.

Provide information to patients/relatives and carers where appropriate, including agreed information on waiting lists, tests and referrals, according to agreed guidelines, and in the absence of the PA.

Assist with the production of documentation, handbooks, and any relevant information packs, ensuring accuracy, consistency and completeness of information.

Person specification

Qualifications

Essential criteria
  • Computer skills, ECDL or equivalent, Microsoft Office
  • Previous secretarial experience
Desirable criteria
  • Knowledge of Medical Terminology
  • Knowledge of the validation of 18 week RTT pathways

Skills

Essential criteria
  • Effective customer service skills
  • Demonstrate excellent verbal and written communication skills,
Desirable criteria
  • Understand and manage health records/waiting lists and PCS computer systems

Physical Requirements

Essential criteria
  • Good attendance record
  • Ability to perform a wide range of duties according to the Job Description

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyArmed Forces Covenant (Silver Award)Care quality commission - GoodDisability confident employerNHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Abby White
Job title
Assistant Service Manager
Email address
[email protected]
Telephone number
01270 616634
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