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Job summary

Main area
Assistant Personal Assistant
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
  • Flexible working
37.5 hours per week (A variety of full time and part time hours are available)
Job ref
Trustwide-APA-Aug2025
Employer
Mid Cheshire Hospitals NHS Foundation Trust
Employer type
NHS
Site
Leighton Hospital
Town
Crewe
Salary
£24,937 - £26,598 per annum, pro rata
Salary period
Yearly
Closing
21/08/2025 23:59

Employer heading

Mid Cheshire Hospitals NHS Foundation Trust logo

Assistant Personal Assistant

Band 3

Job overview

Come and join one of our friendly and motivated admin teams team based at Leighton Hospital, Crewe.

We are looking for an enthusiastic and flexible individual to undertake the role of APA (Assistant Personal Assistant) to our Medical Support Teams.  These teams support the Consultants, Nurse specialist and other clinical team members. We are keen to hear from applicants who can demonstrate their organisational skills and who can work on their own initiative.

 

Main duties of the job

The main duties of the post but not exhaustive:-

  • Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales
  • Assist with managing diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that all Consultants/clinical professional teams/others are briefed on any difficulties, problems or issues,
  • Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients,
  • Be quick to learn electronic systems for correspondence, including specialist computer systems associated with the management of patients and/or health information, and be able to obtain information using the Internet
  • Provide information to patients/relatives and carers where appropriate, including agreed information on waiting lists, tests and referrals, according to agreed guidelines, and in the absence of the PA.
  • Monitoring investigations database to ensure clinicians get investigations requested back in a timely manner
  • Updating pathways, closing off referrals, and administrating clinic cancellations

Working for our organisation

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.

The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.  

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.  

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.  

During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.  

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients.  We were also recognised nationally for our workforce health and wellbeing initiatives.  

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

Detailed job description and main responsibilities

The post holder will be supported to learn all the required skills to be able to provide a comprehensive, quality and confidential secretarial and administration service to clinical teams.

Applicants should be highly motivated and able to demonstrate working on their own initiative but also as part of a team. You will need to be flexible, willing to learn, and an excellent communicator.

Ideally you will have some administration or clerical experience, possess good IT skills and be able to audio type.  

As an Assistant PA (APA), you will be expected to organise your own workload in accordance with the tasks set by the PA to ensure that an efficient service is provided at all times and provide support to other colleagues in the administration team.

Person specification

Qualifications

Essential criteria
  • Computer skills, ECDL or equivalent, Microsoft Office
  • Previous secretarial experience
Desirable criteria
  • Knowledge of Medical Terminology
  • Knowledge of the validation of 18 week RTT pathways

Skills

Essential criteria
  • Effective customer service skills
  • Demonstrate excellent verbal and written communication skills,
Desirable criteria
  • Understand and manage health records/waiting lists and PCS computer systems

Physical Requirements

Essential criteria
  • Good attendance record
  • Ability to perform a wide range of duties according to the Job Description

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyArmed Forces Covenant (Silver Award)Care quality commission - GoodDisability confident employerNHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Application numbers

We expect to receive a very high level of applications for this vacancy, and due to this a limit has been set on the number of applications we are able to receive. Once this limit is reached the vacancy will close. We would urge interested candidates who meet the specification to apply as soon as possible to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Susan Hossent
Job title
Recruitment Manager
Email address
[email protected]
Telephone number
01270 904488
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