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Job summary

Main area
CSW Children's Outpatient Department
Grade
Band 3
Contract
Permanent: Monday to Friday 7.5 hours per day. Will involve travelling to clinics outside Trust building.
Hours
Full time - 37.5 hours per week (between 0830 and 1730hrs Monday - Friday)
Job ref
412-W&C-7395440
Employer
Mid Cheshire Hospitals NHS Foundation Trust
Employer type
NHS
Site
Mid Cheshire Hospitals Foundation Trust
Town
Crewe
Salary
£24,937 - £26,598 pa, pro rata
Salary period
Yearly
Closing
29/08/2025 23:59

Employer heading

Mid Cheshire Hospitals NHS Foundation Trust logo

Clinical Support Worker

Band 3

Job overview

The Clinical Support Worker role is an exciting role within our dedicated Children's Outpatient Department within Leighton Hospital.

We have 6 consulting rooms, a treatment room, measuring room as well as play and waiting room facilities

We have 13 paediatricians who all provide clinics within the Department


We have a wide range of specialist clinics with visiting consultants from local Children's and Specialist Hospitals 

Main duties of the job

Measuring babies and children

Reception duties, Welcoming and discharging children and their families, booking appointments, prepping medical records.

Chaperoning for babies, children and their families

Assist Qualified Staff to undertake investigations on Babies and children

Performing QB tests on Children in Community setting (following training)

Working for our organisation

BECAUSE ITS A GREAT PLACE:

Mid- Cheshire Hospitals NHS Foundation Trust is an award-winning hospital that's working hard to give the community it serves the best healthcare.

The Childrens Outpatient Department is a dedicated area for children to be seen in a child friendly environment that has developed and grown over the last 20 years and is constantly looking to provide essential outpatient care to children within the local community

Detailed job description and main responsibilities

Please refer to main Job description attached in the documents

  • Participate in the delivery of patient care, following agreed plans, policies, procedures, and clinical guidelines, carrying out tasks and activities relevant for the job role/place of work

 

  • Work collaboratively within the multidisciplinary team/agencies to ensure that patient needs are met

 

  • Involve patients, relatives/carers in the delivery of care, providing reassurance and support to assist their understanding and co-operation

 

  • Prepare the clinical area for safe practice by ensuring that cleanliness is maintained, materials and equipment are ready for use, including clearing away afterwards

 

  • Recognise and respond appropriately to urgent and emergency situations

 

  • Provide routine information to enable the effectiveness of care to be evaluated and records maintained

 

  • Contribute to the recording and storing of information, ensuring it is securely held, accurate, complete and legible and can be retrieved promptly when required

 

  • Promote the individual needs of the patient, by acknowledging preferences, rights and choices, respecting privacy and dignity, and by promoting anti-discriminatory practice, alerting senior staff if patient care appears to be disrespectful or discriminatory

 

  • Establish and maintain effective communication, maintaining confidentiality of information

 

  • Contribute to the effective management of risk, by accurate recording and reporting and correct maintenance of records and documentation 

 

  • Ensure compliance with Trust policies, procedures and clinical guidelines, alerting senior staff if practice of self and others appear to contravene policy, or if concerned about any aspect of patient care

 

  • Contribute to the development of services from the patients perspective, making suggestions for change and improvements, including taking part in patient and public involvement activities

 

  • Contribute to the effective and efficient use of resources by ensuring that supplies are available, alerting senior staff when supplies are short, and by making suggestions to reduce waste

 

Person specification

education

Essential criteria
  • Achieved NVQ level 2/Care certificate
Desirable criteria
  • willingness to develop IT Skills

Skills

Essential criteria
  • excellent Communication skills within a wide range of age groups and abilities
Desirable criteria
  • Ability to communicate with all the multi-disciplinary team

Physical Requirements

Essential criteria
  • Good attendance record
Desirable criteria
  • proven clinical skills and team working

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyArmed Forces Covenant (Silver Award)Care quality commission - GoodDisability confident employerNHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Helen Carlon
Job title
Clinical Nurse Manager
Email address
[email protected]
Telephone number
01270 612288

If you have problems applying, contact

Address
Leighton Hospital
Middlewich Road
Crewe
Cheshire
CW1 4QJ
Telephone
[email protected]
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