Job summary
- Main area
- CSW Children's Outpatient Department
- Grade
- Band 3
- Contract
- Permanent: Monday to Friday 7.5 hours per day. Will involve travelling to clinics outside Trust building.
- Hours
- Full time - 37.5 hours per week (between 0830 and 1730hrs Monday - Friday)
- Job ref
- 412-W&C-7395440
- Employer
- Mid Cheshire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Mid Cheshire Hospitals Foundation Trust
- Town
- Crewe
- Salary
- £24,937 - £26,598 pa, pro rata
- Salary period
- Yearly
- Closing
- 29/08/2025 23:59
Employer heading

Clinical Support Worker
Band 3
Job overview
The Clinical Support Worker role is an exciting role within our dedicated Children's Outpatient Department within Leighton Hospital.
We have 6 consulting rooms, a treatment room, measuring room as well as play and waiting room facilities
We have 13 paediatricians who all provide clinics within the Department
We have a wide range of specialist clinics with visiting consultants from local Children's and Specialist Hospitals
Main duties of the job
Measuring babies and children
Reception duties, Welcoming and discharging children and their families, booking appointments, prepping medical records.
Chaperoning for babies, children and their families
Assist Qualified Staff to undertake investigations on Babies and children
Performing QB tests on Children in Community setting (following training)
Working for our organisation
BECAUSE ITS A GREAT PLACE:
Mid- Cheshire Hospitals NHS Foundation Trust is an award-winning hospital that's working hard to give the community it serves the best healthcare.
The Childrens Outpatient Department is a dedicated area for children to be seen in a child friendly environment that has developed and grown over the last 20 years and is constantly looking to provide essential outpatient care to children within the local community
Detailed job description and main responsibilities
Please refer to main Job description attached in the documents
- Participate in the delivery of patient care, following agreed plans, policies, procedures, and clinical guidelines, carrying out tasks and activities relevant for the job role/place of work
- Work collaboratively within the multidisciplinary team/agencies to ensure that patient needs are met
- Involve patients, relatives/carers in the delivery of care, providing reassurance and support to assist their understanding and co-operation
- Prepare the clinical area for safe practice by ensuring that cleanliness is maintained, materials and equipment are ready for use, including clearing away afterwards
- Recognise and respond appropriately to urgent and emergency situations
- Provide routine information to enable the effectiveness of care to be evaluated and records maintained
- Contribute to the recording and storing of information, ensuring it is securely held, accurate, complete and legible and can be retrieved promptly when required
- Promote the individual needs of the patient, by acknowledging preferences, rights and choices, respecting privacy and dignity, and by promoting anti-discriminatory practice, alerting senior staff if patient care appears to be disrespectful or discriminatory
- Establish and maintain effective communication, maintaining confidentiality of information
- Contribute to the effective management of risk, by accurate recording and reporting and correct maintenance of records and documentation
- Ensure compliance with Trust policies, procedures and clinical guidelines, alerting senior staff if practice of self and others appear to contravene policy, or if concerned about any aspect of patient care
- Contribute to the development of services from the patients perspective, making suggestions for change and improvements, including taking part in patient and public involvement activities
- Contribute to the effective and efficient use of resources by ensuring that supplies are available, alerting senior staff when supplies are short, and by making suggestions to reduce waste
Person specification
education
Essential criteria
- Achieved NVQ level 2/Care certificate
Desirable criteria
- willingness to develop IT Skills
Skills
Essential criteria
- excellent Communication skills within a wide range of age groups and abilities
Desirable criteria
- Ability to communicate with all the multi-disciplinary team
Physical Requirements
Essential criteria
- Good attendance record
Desirable criteria
- proven clinical skills and team working
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Helen Carlon
- Job title
- Clinical Nurse Manager
- Email address
- [email protected]
- Telephone number
- 01270 612288
If you have problems applying, contact
- Address
-
Leighton Hospital
Middlewich Road
Crewe
Cheshire
CW1 4QJ
- Telephone
- [email protected]
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