Job vacancy: Clinical Support Worker - Emergency Department, Mid Cheshire Hospitals NHS Foundation Trust, Crewe

Job summary

Main area: Healthcare Assistant
Grade: Band 3
Contract: Permanent: Fully rotational day to nights
Hours: Part time - 14 hours per week (Fully rotational day to night)
Job ref: 412-MED-0687

Employer: Mid Cheshire Hospitals NHS Foundation Trust
Employer type: NHS
Site: Leighton Hospital
Town: Crewe
Salary: £24,937 - £26,598 pa, pro rata
Salary period: Yearly
Closing: 28/08/2025 23:59

Clinical Support Worker - Emergency Department

Band 3

Detailed job description and main responsibilities

Assist patients in maintaining their personal hygiene, grooming and
dressing needs with specific concern for their religious, cultural and
personal preference, ensuring privacy and dignity at all times.
Assist patients in gaining access to and in the use of appropriate toilet facilities. Measure and record body waste/fluid balance accurately.
Ensure patients nutritional needs are met through assisting in the
preparation of patients prior to meals and beverages, providing help and assistance in feeding/drinking as necessary.
• Appropriately record and monitor dietary intake of patients, informing relevant staff of progress and/or any difficulties relating to dietary/fluid intake.
• Undertakes a range of care duties (appendix 1) consistent with the Band 3 HCSW national AFC profile, delegated by a registered staff member, relevant to the services provided / work area. Care duties may include, capillary blood glucose monitoring, pregnancy testing, urinalysis, ECG’s, removal of urinary catheters, wound management of non-complex wounds / basic dressing, insertion and removal of venous cannula and venepuncture.
• Assist patients in their mobility requirements, prepare the environment, move and position appropriately to maximise their physical comfort, utilising equipment trained to use and as directed by the multi professional team.
• Assist in the care of patient’s pressure areas and prevention of pressure damage, undertaking risk assessments, and recording and maintaining relevant documentation and escalation as required.
• Assist in the procedure of duties relating to last offices for deceased persons. Ensure that all religious and cultural wishes, obligations are adhered with.
• At the delegation of the registered staff member, transfer the patient from one care area to another, including to other hospitals for investigations.
• Assist in providing conditions to meet the patient’s need for rest and sleep.
• Chaperone the patient as required ensuring appropriate support.
• Actively support and assist in alleviating distress and anxiety of patients, relatives or visitors, consistent with their personal beliefs and preferences. Seeking support from registered staff as needed.
• Support patients with dementia/cognitive impairment.
• Use a range of techniques for infection prevention and control including waste management, hand washing and the use of Personal Protective Equipment (PPE).
• To assist with bed-making and maintaining the general tidiness and
cleanliness of the ward or department.
• To assist in handling patients’ property and valuables accordingly to Trust Policy, using approved documentation and always acting in a trustworthy manner.
• Undertake and document patient observations that includes
temperature, automated blood pressure, pulse, respiratory rate,
conscious level, oxygen saturation levels and conscious levels (not GCS), accurately calculating the National Early Waning Score (NEWS2) and escalating as required to the registered practitioner.
• To maintain standards of organisational conduct e.g. correct wearing of uniform, punctuality etc.
• To work effectively within a team and assist in maintaining a good
working atmosphere.
• To assist in the induction of new staff within the department,
demonstrating own duties to new starters. Lead in setting an example to new starters to ensure safe and effective care.
• Obtain specimens from patients for ward or laboratory testing

Person specification

Qualifications

Essential criteria

Good general education

Desirable criteria

NVQ 2/3 in Social Care or equivalent

skills and knowledge

Essential criteria

Importance of equality, diversity and rights in patient care
Importance of quality of care and changes in practice

Desirable criteria

Excellent communication skills
Willingness to develop IT skills
Importance of continued learning

Experience

Essential criteria

Previous care experience

Desirable criteria

Previous NHS experience

Key Messages

· Please let us know if you require an adjustment to our recruitment process.

· All correspondence will be sent via the email address you have registered as your TRAC account.

· Selection is based on the Trust's values, and the criteria outlined in the Job Description for the role.

· Employers have a legal responsibility to ensure that their employees have a “right to work” in the UK. Mid Cheshire Hospitals NHS Foundation Trust hold a Sponsor Licence, which means that we MAY be able to sponsor you IF the role meets the UK Government requirements for sponsorship. Not all NHS roles are eligible for sponsorship. To be eligible for sponsorship, the role must be in an eligible occupation code and must meet the skill level and the minimum salary threshold. You can find more information on the Government website.

· Staff recruited from outside the NHS will usually be appointed at the entry point (bottom) of the pay band.

· Appointments are subject to a 6-month probationary period. LED Doctors are subject to a 3-month probationary period.

· Please provide a contact email address for referees when you submit your application. We will not request any references until after you have been made a formal job offer.

· You will be required to pay for your DBS disclosure (where the post requires one). This will be done via 3 monthly instalments from your pay. We encourage applicants to join and remain registered with the DBS update service.

· We do not reimburse travel to interview expenses.

· Some posts may have implications on existing NHS Pension Scheme arrangements. For further information please visit the NHS Pensions Agency website: https://www.nhsbsa.nhs.uk/nhs-pensions

· Secondments will be considered for fixed term positions when both parties agree. Candidates should seek approval from their current line manager before application.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

We expect to receive a very high level of applications for this vacancy, and due to this a limit has been set on the number of applications we are able to receive. Once this limit is reached the vacancy will close. We would urge interested candidates who meet the specification to apply as soon as possible to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name: Diane McKenzie
Job title: Matron Coordinator
Email address: [email protected]
Telephone number: 01270 278463

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Job summary

Employer heading

Clinical Support Worker - Emergency Department

Band 3

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Desirable criteria

skills and knowledge

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Employer certification / accreditation badges

Applicant requirements

Application numbers

Documents to download

Further details / informal visits contact

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