Job overview

An exciting Opportunity has arisen for a Clerical Administrator post in the  Outpatients department, Victoria Infirmary, Northwich.  We are looking or an enthusiastic and motivated team player who has excellent communication skills and has experience of working in a similar role.

We will need the successful candidate to be able to start as soon as possible, after meeting all the requirements of the Trust's recruitment process.

Main duties of the job

To provide a comprehensive administration and clerical service to the Division.  A key requirement of the post is to maintain the preparation and flow of patient data/information, hard copy or electronic, ensuring that all data/information is maintained to the agreed quality standard and available at the right time and place.  The post holder will be expected to maintain an efficient and professional service. 

• Accurate data inputting / good typing speeds
• Answering the telephone, taking messages as necessary
• Greeting of patients and visitors to the Hospital
• Excellent customer service skills
• Diplomacy (dealing with difficult and distressing patients/visitors)
• Supporting other team members
• Having general IT competency and confidence
• You must be flexible in your working pattern as the Clerical Officer/Receptionist role requires cover with the working days being mainly Monday to Friday, however, occasional out of hours or weekend working may be required.

If you are self-motivated, assertive, reliable, flexible and would like to join our team, we would welcome your application.

Working for our organisation

Mid Cheshire Hospitals NHS Foundation Trust provides comprehensive hospital and community services for East Cheshire (population 399K) and West Cheshire and Chester (population 357K). Our services include planned and unplanned/emergency care, cardiac and critical care, child health, maternity, and intermediate care across Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford.

Through our community arm, Central Cheshire Integrated Care Partnership, we deliver extensive services in 26 medical centres and schools in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With 500 beds and around 5,500 staff, we are one of the area’s largest employers.

Since the formation of Integrated Care Systems in July 2022, the Trust has become a key partner in Cheshire East & Cheshire West and Chester and in two provider collaboratives, aligning our strategic goals with the Cheshire & Merseyside Integrated Care System.

As part of the national New Hospital Programme, we’re reimagining Leighton Hospital to create a new health and care neighbourhood, transforming healthcare delivery for a Healthier Future. Learn more on our Healthier Futures website.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.