Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 209-A-26-7789063
- Employer
- East Cheshire NHS Trust
- Employer type
- NHS
- Site
- Macclesfield District
- Town
- Victoria Road, Macclesfield
- Salary
- £24,937 - £26,598 per annum, pro rata (Subject to Job Matching)
- Salary period
- Yearly
- Closing
- 01/03/2026 23:59
Employer heading
Medical Workforce Administrator (Internal only)
NHS AfC: Band 3
It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
Job overview
**This position is open to staff working at the Trust in the ‘ECT Family’ this includes current East Cheshire NHS Trust employees, both NHSP and ECT bank staff, ISS staff and volunteers at the Trust. Unfortunately, we cannot accept applications from applicants not listed within these groups.**
*Subject to Job Matching*
Are you ready to make a meaningful impact?
We are seeking a proactive and dynamic individual to join our team, acting as first point of contact for Medical Workforce Queries and administrative duties.
Join us if you are:
- Passionate about supporting the Medical Workforce.
- Detail orientated with excellent communication skills.
- Driven to providing excellent administrative support.
What we offer in return:
- A dynamic and collaborative working environment.
- Flexible working opportunities.
- Career development opportunities.
Hours per week: 37.5
Main duties of the job
The successful post holder will act as a first point of contact for Medical Workforce queries.
The successful post holder will be responsible for:
- Upholding a customer-focused approach, responding to enquiries promptly.
- Be skilful in handling and resolving queries and complaints.
- Be responsible for maintaining accurate records.
- Be responsible for the co-ordination of various administrative activities.
- Support the onboarding process for new Medical and Dental staff.
- Support with engaging departments to address staffing needs.
- Providing effective administrative support to the Medical Staffing Team.
- Support with timely processing of payroll.
We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 6 months before this expires at the start of your employment for training and operational reasons.
Non-UK or Irish applicants should check their visa and this role’s eligibility for sponsorship before applying. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)
Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.
Working for our organisation
We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.
We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.
Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.
Detailed job description and main responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage Careers :: East Cheshire NHS Trust for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application. While this is not discouraged, it is essential to personalise this information, particularly your supporting information section as these tools cannot fully grasp the context or requirements of the job you’re applying for. We kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process and being a member of East Cheshire NHS Trust.
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Person specification
Qualifications
Essential criteria
- GCSE’s A*- C in Maths and English
- NVQ3 (National Vocational Qualification) or equivalent experience
Experience
Essential criteria
- Experience in busy administration role
- Experience of working in a customer service environment
Desirable criteria
- Experience of working within a staffing / resourcing function
- Experience of financial systems
Knowledge & Skills
Essential criteria
- Good written and verbal communication skills
- Good numerical skills
- The ability to manage own workload and prioritise
- Excellent organisational skills
- Attention to detail
- IT literate and sound knowledge of Microsoft Office software
- Ability to work flexibly as part of a team
- The ability to work in a busy environment to strict deadlines
- Confident to handle queries from all levels of staff
- Professional demeanour, good customer service skills
Desirable criteria
- Ability to operate staffing / finance systems – e.g. Healthroster
Other Role Requirements
Essential criteria
- Please refer to the Job Description and Person Specification for further details.
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Leigh-Anna Johnson
- Job title
- Medical Workforce Manager
- Email address
- [email protected]
- Telephone number
- 01625 661327
If you have problems applying, contact
- Address
-
East Cheshire NHS Trust
Macclesfield District General Hospital
People Hub, Floor 2, New Alderley House
Victoria Road
Macclesfield
Cheshire
SK10 3BL
- Telephone
- 01625 656510
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