Job overview

This position is open to staff working at the Trust in the ‘ECT Family’ this includes current East Cheshire NHS Trust employees, both NHSP and ECT bank staff, ISS staff and volunteers at the Trust. Unfortunately, we cannot accept applications from applicants not listed within these groups.

Subject to job matching 

We are looking to appoint and seek enthusiastic and motivated booking clerks to support our Inpatient Booking Team and Outpatient Booking Team .

You will need to be computer literate, flexible and willing to learn new skills. You will be working within a multi-disciplinary team and must have a positive and proactive approach to work. You will need excellent verbal and written communication skills as you will be dealing with staff and patients by phone, email and face to face. Knowledge of medical terminology, administration and organisational experience is essential.

If you enjoy variety and would like to make a difference, we would like to hear from you.

The Trust is committed to staff training and extended roles and professional development is encouraged.

Hours per week: 37.5 (part time also considered)

**Please state clearly in the supporting information section of your application whether you are applying for an Inpatient role or Outpatient role**

Main duties of the job

To work as part of the Booking Team to plan, book and schedule appointments and schedule planned procedures ensuring that both Government and Trust targets are met.  

Managing all new and follow up waiting lists ensuring appropriate prioritisation of patients including giving patients a choice of day and time where possible.

Working with the  Manager to ensure that all  capacity is utilised efficiently and effectively.

Dealing with all administrative enquiries including face to face, incoming calls and emails and assisting patients and staff with booking/re-booking appointments.

We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 6 months before this expires at the start of your employment for training and operational reasons.

Non-UK or Irish applicants should check their visa and this role’s eligibility for sponsorship before applying. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)

Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.

Working for our organisation

We are committed to providing the best quality integrated care to our patients. To achieve this aim we need highly motivated staff who are united by common values and behaviours.

We believe our workforce is our greatest asset and we actively support our staff to develop their capabilities to the full, with a variety of learning and development opportunities.

Whether you are just starting out in your career or are looking to use your skills and experience in a new role, East Cheshire NHS Trust is the right employer for you. We look forward to you joining us so that we can bring out your best.