**This position is open to staff working at the Trust in the ‘ECT Family’ this includes current East Cheshire NHS Trust employees, both NHSP and ECT bank staff, ISS staff and volunteers at the Trust. Unfortunately, we cannot accept applications from applicants not listed within these groups.**

We are looking for an organised and proactive Outpatient Clinic Coordinator to join our team. This is an exciting opportunity to play a key role in ensuring the efficient use of outpatient clinic capacity across the Trust. You will manage the outpatient room booking process, support initiatives to improve efficiency and productivity.

 

We welcome applications from Graduate visa holders; it is important to note that you must have a minimum of 6 months before this expires at the start of your employment for training and operational reasons.

Non-UK or Irish applicants should check their visa and this role’s eligibility for sponsorship before applying. For further information please visit Visas and immigration - GOV.UK (www.gov.uk)

Please be advised we are unable to provide Skilled Worker Visa Sponsorship to non-UK residents.

The post holder will be responsible for managing the outpatient room booking system across all sites, ensuring efficient allocation of space and resources. They will monitor and report on room utilisation, identifying areas for improvement and supporting initiatives to increase efficiency and productivity. The role involves working closely with clinical and operational teams to resolve issues related to room usage, clinic outcome forms, and capacity planning.

In addition, the post holder will act as the main point of contact for the Trust’s electronic patient flow system, providing training and support to users. They will provide first-level line management to outpatient reception staff, including appraisals, recruitment, induction, and rota planning. The role also includes facilitating specialty-level meetings and contributing to outpatient transformation projects.

The post holder will manage information resources by collating and presenting utilisation data, developing user guides and standard operating procedures, and ensuring accurate reporting for senior management. They will maintain compliance with Trust policies, health and safety standards, and confidentiality requirements, while assisting with stock ordering and responding to staff and patient queries.

Qualifications

Knowledge & Skills

Experience

Other role requirements