Job overview

We are seeking an enthusiastic and motivated individual to join our team as an Administrative Assistant.
You should be confident, personable, and able to solve problems independently. Strong communication and computer skills are essential.

What you can expect:

• A fast-paced and varied role with occasional challenges
• Opportunities to work both autonomously and collaboratively within a supportive team

What we’re looking for:

• Previous experience in health or social care (highly desirable)
• Strong administrative skills and attention to detail
• A flexible approach to work and willingness to support colleague
• If you have the skills and enthusiasm to thrive in this environment, we’d love to hear from you! Apply today

Main duties of the job

Communication & Support

• Answer calls and respond to enquiries promptly.
• Provide advice and guidance in line with national standards.
• Welcome visitors and address their queries.
• Adapt communication methods to support staff in stressful situations.

Administration

• Manage bookings and maintain accurate records.
• Produce reports and type correspondence using Big Hand digital dictation.
• Organise meetings, take minutes, and distribute notes.
• Maintain filing systems and stock control.

Service Development

• Assist with campaigns and events, including data evaluation and diary coordination.
• Support creation of standard operating procedures.
• Participate in meetings and training to maintain up-to-date knowledge.

Other Duties

• Undertake general administrative tasks (mail handling).
• Work outside normal hours when required.

Working for our organisation

Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience of our staff.  We aspire to be outstanding for our patients, our communities and our staff and are committed to being a great place to receive healthcare, work and learn.

Straddling the neighbouring boroughs of Warrington and Halton we are part of the Cheshire and Merseyside Integrated Care system.  Our hospitals are ideally situated to meet the growing healthcare needs of the 330,000 population of these boroughs.

Warrington Hospital is home to our emergency, critical care and maternity services, Halton Hospital is focused on elective procedures and the Runcorn Urgent Treatment Centre, although many services are offered at both sites and in community hubs.

A CQC-rated ‘good’ organisation with ‘outstanding’ features, we are working towards university hospital status, having achieved teaching hospital status in 2019.

We employ nearly 5,000 people from over 80 nationalities, striving to be a diverse, inclusive employer and recognised leader in equality. We support flexible working, welcoming flexible applications. Proud of our many accreditations, we are embedding an anti-racist approach in all we do.