Job summary
- Main area
- Neurosciences Services
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 328-NS-8054536
- Employer
- South Tees Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- The James Cook University Hospital
- Town
- Middlesbrough
- Salary
- £57,528 - £64,750 per annum
- Salary period
- Yearly
- Closing
- 08/07/2026 23:59
Employer heading
General Manager
Band 8a
Job overview
37.5 hours per week, permanent
General Manager in Neurosciences - Neurology and Psychology
The Neurosciences CSU (CSU 9) is looking to recruit a General Manager, to manage the Neurology and Psychology directorates across the Group Hospitals of Tees sites. The General Manager will support the Management team in providing professional management and leadership to the Directorates, working with the various teams to develop and implement strategic and operational plans aligned to the overall Clinical Service strategy.
Main duties of the job
The General Manager will support the Head of Operations in developing a culture of high performance, ownership and accountability. The post holder will manage the delivery of services in which safety, quality and excellence are the priorities. The post holder will work in line with not only national and locally agreed standards but also the higher standards of performance the Trust sets itself.
The two Directorates provide different opportunities and experiences for the post holder. Neurology provides a tertiary service from James Cook University Hospital and has historically had waiting list issues, the post holder will continue to manage the waiting list improvement initiatives and transition to significant changes to how care is provided across the group for Neurology.
This role of the General Manager forms part of the Directorate management team, working alongside the Clinical Director and Chief Psychology Professions Officer and Deputy Head of Nursing and Matron for Neurology. This role works with the Head of Operations in the development and delivery of underpinning Directorate annual operating plans, which should in turn integrate with the Clinical Service overall clinical and business development strategy and overarching Trust strategy. The role also works closely alongside the other General Managers and Operations Manager within the CSU.
Working for our organisation
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
Person specification
Qualifications & Training
Essential criteria
- Degree/Diploma in relevant area or equivalent experience
- Postgrad diploma in leadership qualification or equivalent experience
- Relevant master’s Level Qualification or equivalent experience
Desirable criteria
- Degree/Diploma in relevant area or equivalent experience
- Project Management experience and/or qualifications.
Experience
Essential criteria
- Experience of successfully managing significant change/project management.
- Experience and evidence of creative strategic thinking
- Recent evidence and experience of positive leadership skills and the ability to transform and lead a team to work effectively together
- Experience of translating strategic goals into effective operational plans and objectives
- Substantial and relevant management experience, including line management in an operational role
- Demonstrate achievements in managing and meeting targets through finance and commissioning frameworks
- Demonstrable experience in management, including direct line management responsibility
- Evidence of continuing professional development
- Proven track record of achievement in: Achieving healthcare targets; Partnership working; Pro-active performance management; Delivering challenging objectives to a deadline
- Project Management experience
Desirable criteria
- Experience in capacity and service planning within an acute health care setting
- Experience of writing Service Level Agreements
- Attendance at the leadership and development and improvement programme (4.5 days)
Knowledge & Skills
Essential criteria
- Proven ability to be intellectually flexible and to be able to look beyond existing processes and ways of working to produce more effective service delivery
- Evidence of a sound understanding in operational management, lean manufacturing, six sigma etc or comparable service improvement methodologies.
- A sound understanding of the NHS current legislation and national strategy
- Comprehensive knowledge of financial and commissioning framework and experience of workforce and capacity planning.
- Ability to establish credibility and develop and maintain effective working relationships at operational and senior management levels.
- Ability to form and maintain successful working relationships with commissioners, service providers and third party suppliers
- Knowledge of budgetary planning and cost improvement planning processes.
- A strong knowledge of change and project management processes.
Desirable criteria
- Thorough understanding of NHS waiting time targets
- Experience of having used Centre patient administration system
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Joanne Evans
- Job title
- Head of Operations
- Email address
- [email protected]
- Telephone number
- 07443185199
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