Job summary
Employer heading
Medical secretary / higher medical secretary
Band 3 - Band 4
Job overview
We are looking for an experienced medical secretary to join the admin team in the Medical Psychology service.
We have 32.25 hours per week available The James Cook University Hospital and 30 hours per week available at Friarage Hospital, Northallerton.
The post offers excellent opportunities for an enthusiastic and conscientious person to provide a comprehensive administration service to managers and clinicians in an efficient and timely manner, assisting in the organisation of their workload and contributing to the overall success of the organisation.
Main duties of the job
Ideally, you will have previous medical secretarial and administrative experience, preferably in a health care setting. It is essential that you have strong IT skills, a good level of general education, an extensive knowledge of Office and Outlook (including Word, Excel, PowerPoint, email and internet) along with advanced typing/word processing qualifications/skills.
You will have excellent communication, interpersonal and organisational skills. It’s important that you are flexible, able to act on your own initiative and work both independently and as part of a team. You must be able to work under pressure to tight deadlines and prioritise workloads as well as being positive and enthusiastic.
Post holders will be appointed at band 3 or band 4 depending upon previous experience as laid out in the Trust's development framework for medical secretaries. The framework provides a clear progression to allow post holders to progress from band 3 to band 4 within the post subject to a formal evaluation in role.
This vacancy will close when we receive sufficient completed applications.
Working for our organisation
South Tees Hospitals is the largest hospital trust in the Tees Valley with two acute hospitals and services in a number of community hospitals.
The James Cook University Hospital in Middlesbrough is a designated major trauma centre and provides all its specialties from one site which is unique for a hospital of its size. It provides a wide range of district general hospital services and specialist services such as neurosciences, renal medicine, spinal injuries, major trauma, cardiothoracics, vascular surgery and cancer services. It has 1,024 beds, a 24-hour acute admissions unit and an emergency department which houses the major trauma centre for Durham, East Cleveland, Tees Valley and North Yorkshire and has its own helipad. In 2012 the Middlesbrough hospital completed a £35 million redevelopment of its cancer services and is now proud to provide some of the best facilities in Europe. The James Cook University Hospital has a modern, central operating suite containing 20 well-equipped theatres and a 16-bedded intensive care unit. There is also an Institute of Learning, Research and Innovation on site, embracing postgraduate medical education, undergraduate teaching centre, nurse training school, the school of radiography and library facilities.
Detailed job description and main responsibilities
Please see the full job description and person specification document(s) for main responsibilities of the role.
South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.
Person specification
Band 4 Knowledge and Skills
Essential criteria
- Substantial working knowledge of secretarial/clerical processes
- • Substantial working knowledge of functionality of Patient Administration Systems
- • Understanding of a range of work procedures associated with outpatient clinic arrangements, secretarial office procedures and case note procedures
Band 4 Qualifications
Essential criteria
- • Medical Terminology Qualification Level 2 or equivalent level or short courses or equivalent demonstrable working experience in accordance with the Trust’s Medical Secretarial Development Framework
- • Customer care qualification, Level 2 or short courses or equivalent demonstrable working experience in accordance with the Trust’s Medical Secretarial Development Framework
Band 4 Experience
Essential criteria
- • Substantial secretarial and administrative experience
Band 3/Band 4 Personal Attributes
Essential criteria
- High professional standards
- Excellent communication skills
- Customer focused
- Ability to prioritise own workload where there are competing demands, and work to tight deadlines when required
Band 3 Knowledge and Skills
Essential criteria
- • Understanding of secretarial/clerical processes
Band 3/Band 4 Knowledge and Skills
Essential criteria
- • Excellent communication and interpersonal skills
- • Excellent planning, prioritisation and organisational skills
- • Efficient and accurate word processing skills
- • Efficient and accurate proof reading skills
Band 3/Band 4 Qualifications
Essential criteria
- • NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience
Band 3 Experience
Essential criteria
- • Secretarial and administrative experience
Documents to download
Further details / informal visits contact
- Name
- Dr Graham Dyson
- Job title
- Consultant Clinical Psychologist
- Email address
- [email protected]
- Telephone number
- 01642 282708
- Additional information
For informal discussion about the post, please contact Dr Graham Dyson (Consultant Clinical Psychologist) or Dr Donald Brechin (Consultant Clinical Psychologist) on 01642 .
If you have problems applying, contact
- Address
-
The Recruitment Team
The Murray Building
The James Cook University Hospital
TS4 3BW
- Telephone
- 01642 850850, ext. 57396
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