Job summary
- Main area
- Mental Health Healthcare Assistant
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 201-25-699
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Bodmin Hospital
- Town
- Bodmin
- Salary
- £24,937 - £26,598 Per Annum/Pro Rata
- Salary period
- Yearly
- Closing
- 05/10/2025 23:59
Employer heading

Healthcare Assistant - Fletcher Ward
Band 3
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.
We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
- Cornwall Foundation Trust
- Royal Cornwall Hospitals NHS Trust
- Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.
Successful applicants will be invited to attend an Selection Day at Carew House, Bodmin on 17th October 2025. This will be a morning or afternoon to be confirmed.
Do you have the patience, compassion and motivation to work with those experiencing an acute mental health crisis?
If the answer is yes, we want to hear from you!
Fletcher ward is an 18 bedded inpatient acute ward, which provides a safe environment for assessment and treatment of service users that are aged 18 and above with a mental health condition.
The staff team on Fletcher ward consist of registered nurses, consultant psychiatrists, health care assistants, occupational therapists, activity co-coordinators, admin and a psychologist.
Patients admitted to Fletcher ward may be experiencing acute distress and present with a significant deterioration in mental state, risk of self-harm, self-neglect, or harm to others. We also support patients that may be admitted informally or detained under a section of the mental health act.
Shifts will include day, night and twilight hours.
Main duties of the job
On Fletcher ward we aim to provide a holistic approach to recovery and rehabilitation within a safe environment. we value positive risk taking to enable clients to move forward with their lives and promote recovery. We aim to provide person-centered care in every aspect of our role and promote patient involvement in their care and treatment plans.
We aim to achieve an individual service user’s potential in a collaborative relationship, by addressing concerns raised by the service user by supporting, empowering, and encouraging them to take control of their lives.
Within the Fletcher team, we all try to listen calmly, respectfully, and patiently to others and treat everyone in a kind courteous manner. We will all try to be open and honest and work together to promote positive change and recovery.
Fletcher ward is a busy environment, and the needs of each individual cannot always be met instantly but should be met in a timely manner. The safety of the staff and patients here is the team’s priority.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’
Person specification
Qualifications
Essential criteria
- NVQ Level 3 qualification in care or equivalent experience
Desirable criteria
- Trained in Venepuncture or willingness to undertake relevant training
Experience
Essential criteria
- Experience working with patients who have complex mental health needs
Desirable criteria
- Previous experience working in acute psychiatric unit / setting
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Emily-Jayne Gamblen
- Job title
- Deputy Ward Manager
- Email address
- [email protected]
- Telephone number
- 01208 251300
- Additional information
Please note we are not accepting any communication from Recruitment Agencies at the current time. Please refrain from Sending the Trust CV’s as this does not count as an introduction
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