Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time
- Job share
- Job ref
- 201-25-412
- Employer
- Cornwall Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- To be discussed
- Town
- To be discussed
- Salary
- £26,530 - £29,114 Per Annum / Pro Rata
- Salary period
- Yearly
- Closing
- 29/05/2025 23:59
- Interview date
- 17/06/2025
Employer heading
Medical Secretary Supervisor
Band 4
Thank you for your interest in joining us at Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
- Care based on what matters to people.
- Care provided at home or close to home.
- Improvement through learning, research and innovation.
- Prevention and alternatives to hospital.
Great Organisation
- Buildings that support health and wellbeing.
- Technology enabled care.
- Care teams are supported by responsive corporate services.
- Safe, efficient, effective and productive.
Great People
- A place people love to work and feel valued.
- Living our values with staff (all voices count).
- Attract, grow and develop talent.
- Leaders with compassion, who continuously learn and listen.
Great Partner
- Encourage and enable effective partnerships.
- Joined-up community services.
- Work with others to maximise workforce opportunities.
- Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
We are looking for a self-motivated, highly organised, adaptable, and enthusiastic colleague to work with us as a key member of the Palliative Care team.
The post holder will work closely with the Palliative Consultant team and with Specialist Palliative Care teams in CFT, RCHT and Cornwall Hospice Care.
The successful candidate should be able to clearly communicate, effectively undertake medical secretarial and line management duties and provide support and guidance to service users and their family members and colleagues in a caring and sensitive manner.
There is an expectation that the successful candidate will be based on site in the Mid Cornwall/Truro area to support teams, but there may be some scope for hybrid working.
This is a full-time post working Monday – Friday, 08.45 a.m. – 17.15 p.m.
Main duties of the job
To provide a comprehensive Medical Secretary service to a specific Consultant and their medical team.
To be responsible for the day to day leadership of the Medical Secretarial team, assisting with the recruitment process, supervision and co-ordination of the Medical Secretaries in the designated service area.
The post holder is required to manage their day to day workload and use their initiative without supervision which will require informed judgement, excellent organisational and communication skills and the ability to multi-task and prioritise competing demands.
To ensure effective lines of communication between team members, patients and others, whilst maintaining confidentiality at all times.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people’s physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you’ll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people’s homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Detailed job description and main responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.
Person specification
Education / Qualifications and Relevant Experience
Essential criteria
- Level 4 Business Administration or equivalent knowledge or experience
- RSA/OCR III Word-Processing or equivalent
- RSA/OCR II Audio-Typing or equivalent
- GCSE Maths and English / Key Skills equivalent
- Advanced IT, computer and keyboard skills with experience of spreadsheets and databases
Skills and Aptitude
Essential criteria
- Excellent communication and interpersonal skills, including negotiation skills and the ability to deal with conflict
- Ability to meet deadlines and work under pressure whilst remaining calm
Knowledge and abilities
Essential criteria
- Minute taking
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Melanie Huddart
- Job title
- Palliative Care Consultant
- Email address
- [email protected]
- Additional information
Please note we are not accepting any communication from Recruitment Agencies at the current time. Please refrain from Sending the Trust CV’s as this does not count as an introduction.
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