Job summary
- Main area
- Radiology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 331-B19681025-A
- Employer
- University Hospitals of Morecambe Bay NHS Foundation Trust
- Employer type
- NHS
- Site
- Furness General Hospital
- Town
- Barrow-in-Furness
- Salary
- £24,937 - £26,598 Pro rata per annum
- Salary period
- Yearly
- Closing
- 23/11/2025 23:59
Employer heading
Radiology Reception Appointments Administrator
NHS AfC: Band 3
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
We are looking for a full time and or part time Reception Appointments Administrator to work within the Radiology team at Furness General Hospital, booking patient appointments for Radiology examinations and receiving our patients into the department on reception and also in the new CDC centre.
Main duties of the job
The successful candidate will be expected to have experience in clerical work and dealing with the public, have good communication and organisation skills and preferably a working knowledge of healthcare IT systems.
The hours will be worked during the week, Monday to Friday with Bank Holidays and weekends on rotation.
Working for our organisation
We operate from three main hospital s-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
Skills
Essential criteria
- Highly developed communication skills with sensitivity to the needs of patients, particularly where there may be barriers to understanding e.g., learning difficulties, deafness, language
- Ability to communicate effectively with teams / individuals within and outside of the trust
- Work with limited supervision
Experience
Essential criteria
- Previous experience of making appointments and reception duties
- Experience of dealing with the public
- Evidence of computer skills including Microsoft Office
Desirable criteria
- Previous experience of NHS information systems
Education and Qualifications
Essential criteria
- Good general education
- Excellent IT skills
Desirable criteria
- ECDL or equiv or RSA Level 2/3
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Wendie Hesketh
- Job title
- Radiology Admin and Clerical Team Leader
- Email address
- [email protected]
- Telephone number
- 01229 403686
- Additional information
Kirsty Thompson
Deputy Head of Radiology
Furness General Hospital
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