Job summary
- Main area
- support services
- Grade
- NHS AfC: Band 3
- Contract
- 12 months (fixed term for 12 months)
- Hours
- Full time - 37.5 hours per week (flexible working)
- Job ref
- 262-A-25-7174940
- Employer
- North Cumbria Integrated Care NHS Foundation Trust
- Employer type
- NHS
- Site
- education centre CIC
- Town
- Carlisle
- Salary
- £24,625 - £25,674 Per Annum Pro Rata
- Salary period
- Yearly
- Closing
- 28/05/2025 23:59
Employer heading

Senior Administrator *Internal*
NHS AfC: Band 3
Job overview
INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY
We are seeking to recruit a Band 3 Project Co-ordinator to work 37.5 hours per week within Practice Development Team .
The post will provide flexible administrative, project and change management support to key initiatives that promote and support a learning organisation. This will include development of programmes, new ways of working and providing support to staff and managers to embed and sustain improvements.
In order to be selected for interview please ensure you demonstrate how you meet the essential criteria of the role and our Trust values within
your application.
For further information please feel free to contact Kathleen Conway Practice Development Lead at [email protected]
Main duties of the job
The role is based at the Education Centre at the Cumberland Infirmary, Carlisle.
The role is to provide a full range of project co-ordination activities for practice development initiatives which enhance a learning culture and include the following:
- A full secretariat service for meetings e.g. agenda, minutes, action plans etc
- Collating regular feedback and evaluation reports for workshops / programmes delivered
- Developing project life cycle documentation.
- Developing processes and procedures that support effective and efficient services e.g. SOPs
- Developing communication materials and resources and ensure that these are disseminated appropriately to support engagement
- Liaising with internal and external stakeholders e.g. HEI’s to ensure that processes are developed correctly and in line with requirements, policies and procedures
- Supporting the development of policies and procedures to ensure they remain relevant and up to date
- Monitoring progress of projects/activities against agreed KPI’s, timescales etc and escalate issues and concerns as appropriate
- Co-ordinating the timely processing of purchase orders, invoices etc and maintain basis financial information to support monitoring and reporting processes
- Analysing and present complex information in a variety of formats as required
- Maintaining and develop databases/information management systems to ensure data is accurate and up to date
Working for our organisation
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time':
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Detailed job description and main responsibilities
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
· Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
· If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:
- Junk Mail is checked regularly
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
- youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
- the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: [email protected]
Unlock – Tel: 01634 247350, email [email protected] or complete the online form on the Unlock website
The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Please note the cost of the DBS check has increased from 2nd December 2024
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems
These schemes are subject to availability
Person specification
Qualifications
Essential criteria
- • 5 GCSEs Grade A* to C or equivalent qualifications, incl. English language and maths.
- • Diploma / NVQ level III in business administration or equivalent qualification / experience
Desirable criteria
- • RSA Level 2, ECDL or equivalent
Knowledge
Essential criteria
- • Project and change management experience
- • Experience in the use of Micorsoft Office products
- • Administrative support to teams within a health and care setting including coordinating meetings and events, minute taking.
- • Experience of developing systems and processes
- • Designing and developing learning resources e.g. presentation slides
- • Implementing tracking and monitoring processes
Desirable criteria
- • Experience of using social media for professional or educational purposes
- • Facilitating and evaluating learning within teams / individuals
Skills and Aptitudes
Essential criteria
- • Good attention to detail
- • Experience of collating, analysing and presenting information
- • Verbal and written communication skills
- • Ability to work flexibly to meet Project demands of the role
- • Time management skills and ability to prioritise work and use initiative
- • Knowledge of general office equipment
- • Willingness to learn/adapt working practices to support ongoing improvements within the service
- • Problem solving skills
Documents to download
Further details / informal visits contact
- Name
- Kathleen Conway
- Job title
- Practice Development Lead
- Email address
- [email protected]
- Telephone number
- 07795266756
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