Crynodeb o'r swydd
Teitl cyflogwr
CPCC Service Co-Ordinator
NHS AfC: Band 3
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Trosolwg o'r swydd
An opportunity has arisen for a highly motivated and enthusiastic individual to join the Out Patient Booking team supporting clinics across all five sites. You will be responsible for delivering a high quality, patient focused and efficient booking service cross-bay.
The post demands working with highly confidential information to achieve targets and deadlines.
Prif ddyletswyddau'r swydd
You will be expected to demonstrate excellent communication and computer skills; previous reception experience and knowledge of Lorenzo an advantage but not essential.
The post demands working with highly confidential information to achieve targets and deadlines. There will be a requirement to work flexibly within the team including some evening and weekend shifts to support service delivery.
Gweithio i'n sefydliad
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Manyleb y person
Education
Meini prawf hanfodol
- GCSE or equivalent including Maths and English
- Keyboard Skills/ Computer Literate
- Customer Care
Experience
Meini prawf hanfodol
- Working in a Call Centre and/or Reception
- Leading a team
Skills/Ability and Knowledge
Meini prawf hanfodol
- Ability to communicate well - good communication skills
- Ability to multi-task
- Ability to work with limited supervision
- Good inter-personal skills
- Ability to lead a team
Personal qualities
Meini prawf hanfodol
- Flexible working
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Andrea Nightingale
- Teitl y swydd
- CPCC Business Manager
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 07973 972353
- Gwybodaeth i gefnogi eich cais
Andrea Nightingale
CPCC Business Manager
Email: [email protected]
Mobile: 07973 972353
Rhestr swyddi gyda University Hospitals of Morecambe Bay NHS Foundation Trust yn Meddygol a deintyddol neu bob sector