Job summary
- Main area
- Emergency Department
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 331-L16790525
- Employer
- University Hospitals of Morecambe Bay NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Lancaster Infirmary
- Town
- Lancaster
- Salary
- £24,625 - £25,674 Per Annum Pro Rata
- Salary period
- Yearly
- Closing
- 28/05/2025 23:59
Employer heading
Clinical Support Worker - Emergency Department
NHS AfC: Band 3
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
We are looking for a clinical support worker who is passionate about delivering great patient care within a busy emergency department. You must possess good communication skills and be able to advocate for your patients in what can be a stressful, loud and busy working environment.
Patients are unfortunately waiting much longer in the emergency department and with that comes many additional pressures and challenges, we require strong characters who are resilient and hard working. The ability to work well under pressure is essential and keeping a cool calm head when faced with high stress situations.
Main duties of the job
Main duties of the job include:
- Taking observations and documenting these electronically - escalating any issues to the registered nurse
- Supporting the registered nurses
- Ensuring patients are cared for in a safe, warm and comfortable environment
- Ensuring patients are clean and dry
- Ensuring patients are fed and hydrated
- Assisting in emergency situations
Any specific job role the nurse in charge requires completing.
Working for our organisation
We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Detailed job description and main responsibilities
We are looking for a clinical support worker who is passionate about delivering great patient care within a busy emergency department. You must possess good communication skills and be able to advocate for your patients in what can be a stressful, loud and busy working environment.
Patients are unfortunately waiting much longer in the emergency department and with that comes many additional pressures and challenges, we require strong characters who are resilient and hard working. The ability to work well under pressure is essential and keeping a cool calm head when faced with high stress situations.
Main duties of the job include:
- Taking observations and documenting these electronically - escalating any issues to the registered nurse
- Supporting the registered nurses
- Ensuring patients are cared for in a safe, warm and comfortable environment
- Ensuring patients are clean and dry
- Ensuring patients are fed and hydrated
- Assisting in emergency situations
Any specific job role the nurse in charge requires completing.
Person specification
Essential
Essential criteria
- IT skills
- Good communication skills
- Previous healthcare experience
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Vicky Shimwell
- Job title
- Unit Manager
- Email address
- [email protected]
- Telephone number
- 01524 519407
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