Job summary
- Main area
- Radiology
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 331-L17630625
- Employer
- University Hospitals of Morecambe Bay NHS Foundation Trust
- Employer type
- NHS
- Site
- Royal Lancaster Infirmary
- Town
- Lancaster
- Salary
- £24,169 Per Annum Pro Rata
- Salary period
- Yearly
- Closing
- 02/07/2025 23:59
Employer heading

Clinical Support Worker - Radiology CT/MR Reception
NHS AfC: Band 2
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
An opportunity has arisen, within the Radiology Department, for a Clinical Support Worker to work alongside our Radiographers within the CT/MR Department at the Royal Lancaster Infirmary.
This is a full time 37.5 hours post, worked over 7 days.
This positions will provide an exciting challenge for a dynamic and empathetic team player, with excellent communication skills and enthusiasm, who enjoys working within a hospital environment.
Main duties of the job
The successful candidate will work as an integral part of the Radiology team. The main responsibilities will include receiving our patients into the department on our reception desks, accurately entering patient and examination data in to the Radiology IT system, answering the telephone, responding to queries from patients, GPs and staff and general patient care.
Previous experience in a similar role is desirable but training can be given.
The hours will be worked over three longer days between 7am and 8:30pm, so flexibility to be able to work longer days, evenings and at the weekend will be required. The successful applicants would also be expected to work on Bank Holidays where these fall on their rostered days.
Working for our organisation
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
Education and Qualifications
Essential criteria
- Good General Education with GCSE Maths and English at Grade C/4 or above.
- Good Command of English Language
Personal Qualities
Essential criteria
- Available to work Nights/Weekends/Bank Holidays on a rota basis as required
Skills, ability and knowledge
Essential criteria
- Knowledge of computer systems
- Good communication/interpersonal skills
- Ability to work to Trust and Department Policies and Procedures
- Ability to work as a part of a team
- Ability to use own initiative.
- Understands own limitations and knows when to ask for help
Desirable criteria
- Evidence of personal development (PDP)
Experience
Essential criteria
- Keyboard skills with speed and accuracy
- Evidence of computer skills
Desirable criteria
- Use of Sectra RIS/PACS system
- Previous experience of working in a Radiology department.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Karen Brakewell
- Job title
- Head of Department
- Email address
- [email protected]
- Telephone number
- 01524 516270
- Additional information
Naomi O'Connor, Deputy Head of Department on 01524 516271.
naomi.o'[email protected]
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