Job summary
- Main area
- Administrative
- Grade
- NHS AfC: Band 3
- Contract
- Bank
- Hours
- Full time
- Part time
- Other
- Job ref
- 331-8046129-UHMB
- Employer
- University Hospitals of Morecambe Bay NHS Foundation Trust
- Employer type
- NHS
- Site
- various
- Town
- various
- Salary
- £13.17 - £14.05 per hour
- Salary period
- Hourly
- Closing
- 02/07/2026 23:59
Employer heading
Bank - Patient Navigator
NHS AfC: Band 3
''Creating a great place to be cared for and a great place to work''
University Hospitals of Morecambe Bay has a firm commitment to strengthening the diversity of our workforce, and therefore welcome and encourage applications from likeminded people who can support our ambition to become effortlessly inclusive. We are particularly keen to hear from protected groups – including BAME, LGBT+ and people with a disability.
Job overview
We are seeking keen, highly motivated staff to work in a bank capacity covering the role of Patient Navigation. Ideally you will have previous experience of working in an administrative role, dealing with and prioritising demands. You will work as part of a small team to meet validation deadlines, supporting the trusts referral to treatment time.
Main duties of the job
Tracking patients through the full RTT pathway
Monitor waiting times and identify patients at risk of breaching RTT
Liaising with MDT and departments to remove delays
Validating and updating patient pathway data on specific systems
Ensuring RTT clock starts, pauses and stops are recoded correctly
Working flexibly to support the individual directorates
Working for our organisation
We operate from three main hospitals-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our Community Service for adults are provided in people's homes ,community centres, clinics, GP Practices, community hospitals. Our aim is to work with people to help them remain independent , improve their health and manage their conditions through high quality care , advice and support.
Detailed job description and main responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person specification
application and interview
Essential criteria
- Achieved Grades/ Experience
- Relevant administrative Qualification
- Experience of Communication
Desirable criteria
- ECDL/ Equivalent
- Previous /NHS experience
- Knowledge NHS Systems
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lisa Winn
- Job title
- Directorate Manager
- Email address
- [email protected]
- Telephone number
- 01524 516117
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